United States Postal Service en Carmichael

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comentarios 5

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  Каролина Матляк

  :: 08 February 2023 14:01:53

  My parcels do not come to me, it is written that they are in the department, but they are lost or maybe one of the workers takes them for themselves ?! This is wrong, I paid money for them. Workers often lose letters or deliver them to the wrong address. Why doesn't management check, why doesn't the boss control this?

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  P A

  :: 06 December 2022 22:02:07

  Awful customer service by "Liz". Very loud woman. I went this morning to mail a letter and she came up with something new: First class mail didn't have tracking number unless certified. I told her I've mailed multiple letters first class from this office that included a tracking number. What did this lady do? She wanted to "embarrass me" in front of his coworkers and the public as she shouted to her peers: "She is saying you guys have done first class with tracking, have you?!" One of her coworkers said "there's no way I would do that". I told the lady that I was TELLING HER my experience and I'm not lying, so there was no need for her to put her colleagues on the spot or say things in front of the public. I told her if she wanted to say something to them, she should do it inside the facilities. Then I asked if she was a supervisor, as I was surprised of her bad tone and the show she put me through. She said "no. You wanna speak to a supervisor"? Then I said yes, but first complete this...After that horrible experience I went back home and found the receipts to prove " I am not a liar"… and went back to that office, hoping I could find a supervisor behind that little door and nobody answered. I didn't even want to go to the other side where that employee was, after the way she treated me. I want to file a complaint, as I felt very disrespected and I definitely think this is not the right way for these people to treat customers, but I didn't find anything online nor was I able to communicate with the customer care number. I never felt so disrespected and diminished in my life by someone. Even my blood pressure went up when this lady tried to ridicule me in front of everyone.

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  Brenda Homer

  :: 13 October 2022 21:15:17

  Good service here in the Lobby. But their PO BOX SERVICE NEEDS MORE ATTENTION !!! I constantly get other people's mail in my box, and late deliveries on mail order items. MORE ATTENTION TO DETAIL IS NEEDED.

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  V Karam

  :: 30 September 2022 20:00:01

  Went in to return a E-ZPass, had called ahead and they told me to write a letter, and take the pass to the post office. On the device it says "Postage Guaranteed". Clara or Cassandra or whatever her name is decided she wasn't going to help me, which is fine, understand if you don't know or need to ask for help, but instead decided to give me a very condescending reading lesson. Which again while rude, is fine if you point out something that I did incorrectly or missed; but her reading lesson had added in words and incorrectly read out what was written on the device. When I pointed out she read it wrong, and I gave her a reading lesson back; she refused to help me or allow me to speak to anyone else. No one else wanted to speak to me or intervened and I decided to walk out before I lost my calm. From the reviews it looks like this post office needs an attitude and competency check. Hope someone can looks into this.

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  Joe Somename

  :: 26 September 2022 14:57:55

  I always have high hopes for this place. The staff that work there are generally nice but the constant under staffing and sloth like movement of several of the staff is a constant reminder of why the USPS needs to be shut down. Many of the workers are the clear example of what most people think to an entitled government worker. If they spent the time they did avoiding helping customers that they did in actually helping customers it would function properly in terms of customer service.