open
🕗 opening times
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| Sunday | closed | |||||
3191, Grand Avenue, 33133, Miami, Miami-Dade County, US United States
contacts phone: +1 800-275-8777
website: tools.usps.com
larger map & directionsLatitude: 25.7281922, Longitude: -80.245123
Brian Fatih
::i have a po box there. ive never had any problems. the people who work there are very nice and accommodating. i dont call them and have never in my life called a post office but sounds like its best not to call. I just dont get why people are complaining im mean its a post office not the Ritz Carlton.
Alex Espinosa
::Lady short hair, white, about 5.6 hight: i went for my not delivery correspondence, the minute she came to attend, started to roll eyes left and right, back and forwar....they had an issue with the access to the mail box, hold my correspondence for a week, and I just wanted to make sure the issue was solved and the mail will be delivered today...but she couldn’t hold her lack of interest and concern. She madr all type of faces and rolled her eyes non stop. I simply left and felt sorry for her. Wish i could give this place a zero star.
Maggie Earnest
::Worst customer service I've ever seen. I was in the post office for 10 mins and my car got booted. I went nowhere else besides post office. I called the tow company and the cops. The cops said if someone inside would verify or should video that I was inside, they have to unboot my car. They refused to verify and denied having video cameras. It's a government building, of course they have video tapes! Cops told me they get calls all the time about being illegally booted at this location. Post office is working with tow company to EXTORT customers. Typical Miami BS.
Antonio Armenteros
::The Grove office is slow, very slow. They don't answer the phone. Ever. It will ring into infinity, no one seems to care. The people who work there must not be too happy about it, they take their sweet time. Eventually you get help, but a wait time is closer to 30 mins on a normal day. Government employees, what can I tell you. Delivery in the grove is touch and go. Often packages get returned especially if you live in a building that requires an elevator ride. Those tend to be marked 'undeliverable' (The carrier didn't feel like walking it up) Or 'recipient not found' (The carrier didn't feel like walking it up) or the ever popular 'your package is at post office' (The carrier does want to be bothered with further excuses) This is very much a big thing. Lazy crew mostly with one or two good carriers per zone. Again, government employees. Getting a root canal is probably time better spent.
Veronica
::Received certified letters on 12/03/16 & 12/05/16 & missed both deliveries. Did not receive either slip that I missed them until 12/06/16. Filled out both slips and left in mailbox. Mailman came & went & did not take either slip. Still have not received either certified letter & it is the 8th of December. Tried to call Coconut Grove location & was hung up on twice. Finally got through on third try and left me on hold for 15M. Hung up and called back several times - no answer. Still no certified letters.