United States Postal Service in Jacksonville

🕗 opening times

comments 5

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  Dane Czerniak

  :: 13 April 2018 22:50:50

  I sent two letters out from here along with two boxes. The boxes arrived as usual to their destination, but the letters took some time. What happened was that the letters were not lost in the mail as I had feared but were cut open by the machines because they were actually thank you cards in square envelopes, and the machines that process the mail somehow cut them open, and took longer than usual to arrive. I did have money in both cards, but to the credit of the postal employees, NONE of the money was lost, and one of the cards was actually taped where it had been cut. Even if there seems to be an issue at a post office, the employees and the supervisor, who at this one is named Stan, are honest and have integrity and will do all that they can to help you. Thank you!!!

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  Shannon Ervin

  :: 29 March 2018 11:55:06

  Mrs. Valerie was amazing! She was very nice and efficient. There was also a lady that was cleaning the floors when I walked in before they opened and she was VERY nice. I think she knew I had no idea what I was doing so she helped guide me to where I needed to be without even asking her. I had a great experience here!

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  Joe 12

  :: 15 March 2018 10:30:30

  This place is the biggest joke Ive ever seen. Rudest workers, horrible service, would rather argue with you then solve the problem. Would highly recommend driving a hour out of your way to avoid this hell hole.

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  David Stanley

  :: 05 February 2018 17:34:21

  I got a tracking notice that my package was delivered to the parcel locker, but the parcel locker key wasn't left in my box. I left a note for the mailman. When I came home, the note was shredded, and still no key. I tried calling the office multiple times. There was never a hold time of less than an hour. It's hard to believe how little quality control this "organization" has. I'd like to update this: I spoke to the supervisor Jerry first. He at least seemed sympathetic, if impotent. God help you if you get Steve. Never used profanity, never raised my voice, and he hung up on me twice. As rude as he is useless.

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  Roger Carlson

  :: 30 January 2018 22:29:39

  For the second time in less than a week our postal carrier has placed packages into the package box but failed to put the key in the individuals private box. These packages were just left in an open box. The postal delivery person apparently does not understand how important it is to secure and safeguard the U. S. Mail. I have never witnessed this level of unprofessional service that this facility continues to provide.