Union Station in Chicago

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comments 5

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  Thomas Sullivan

  :: 16 April 2018 11:21:37

  Most confusing train station ever. No sales clerk no information open on Monday 10:00o’clock. The waiting area is the Great Hall, but who if not the local people does know that? Only signs to Great Hall. The Great Hall is very loud and ugly due to renovation. You can’t hear the announcements because of the loud renovation. Food court is not pleasant because people are rushing by the tables to catch their trains.

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  John Hewel

  :: 28 March 2018 07:44:08

  I enjoy visiting Chicago Union Station when I am traveling across the country via Amtrak. The station is clean and well maintained. Amtrak's Metropolitan Lounge is a fantastic place for sleeping and business class passengers to get away from the noise and congestion of the main waiting area. My only real complaint is that the station lacks sufficient signage and it is difficult to find your way around if you are not familiar with the station.

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  Sumy Guzman

  :: 17 February 2018 03:09:21

  Architecturally speaking, Union Station is amazing! You can even contact the Chicago Architecture Foundation for a tour of Union Station and the surrounding area. Check their website for details! I also like the Amish who sometimes sell their food at the station. They are really sincere and the women always smile when you make eye-contact. I appreciate that I can grab McDonald's at the station really quick and jump on my train. But it bugs me having to walk through bums at the entrance of the train station. They are always there & always asking for money. Being asked for money makes me feel uncomfortable. While Chicago Police does their best to keep them out of Union Station, there was one time a man asked me for my change as I walked out of McDonald's with my food in one hand, my purse and cell phone in the other. I just want to be left alone to catch my train. The homeless shelters in & around Chicago offer food and shelter. No one has to be asking me for money.

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  pathki chandra shekhar rao

  :: 16 February 2018 22:55:09

  A very busy station which I liked. Clear instructions or board signs. Several departure and arrival boards are available. Though the place is crowded, I couldn't see queues at all in the station to purchase the tickets. Self ticket vending machines were available. Staff were supportive and friendly. Only concern I had was there were no enough chairs or benches to sit near the track.

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  Gabby Johnson

  :: 16 December 2017 22:50:04

  In my experience, I found every Amtrak member courteous and helpful. Union Station is very clean, and is a pleasant place. The decor during the holiday season was a really nice addition, and the Grand Hall was truly amazing. The entire building itself is huge! So many places to go inside. When I first arrived, it was more like an airport than a train station. Union Station has so many accommodations including a decent lounge to wait in (or sleep in) and vending machines, a food court area and a gift shop/convenience store.