Ulta Beauty in San Antonio

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comments 5

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  KAYTE GRIFFIN

  :: 14 April 2018 21:20:29

  Went here for senior prom makeup and hair. I have never seen anything more horrific in my life. I missed taking pictures with all of my friends because I had to come home, take off the makeup the so called “beauty experts”put on my face. And do my makeup myself. I was tempted to go back in and show them how to actually put on makeup. Have had so many issues with this location. Will not be coming back. Ever.

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  Martha Brinkmann

  :: 08 April 2018 21:17:47

  Everyone working there is friendly and helpful. Salon staff very well educated and talented in hair care and styling. I especially like Theresa who has fixed my hair in a lovely style every time I have been there.

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  Laura Limon

  :: 19 March 2018 18:21:46

  I always go to this Ulta because it’s the closest to my house. Most of time they are really rude and not helpful at all. So for the most part I order everything online. Today was a different story everybody was very helpful and welcoming.

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  Aly Cox

  :: 21 February 2018 14:22:21

  I've been here several times and this store is always a mess. There are open products everywhere (that are not testers), some products are broken or messy, and it's just super disorganized. The staff is hit or miss, I've had excellent customer service and I've had some real rude people help me as well. The two examples that stand out are: when shopping for an auto rotating hot brush, asked the person in the styling tools area if she'd heard anything about the model I was holding. Her response was "I don't know, I don't use those." Yes, she had short hair but still! At least make something up if you don't know! I used to work in a place like this and I'd just make up some bull to make a sale. Earlier today I went in with an exchange, plus I wanted to purchase a couple more things. I hung out near the registers while some other customers were checking out (3 girls were busy with customers), and two other employees just kind of ignored me. I walked away after a while to go grab the stuff I wanted and look around a bit. When I got back to the registers, EVERYONE WAS GONE. There was one poor girl ringing someone with a large purchase up, and line of 3-4 other customers. Finally someone else opens up a register, and I tell her several times "I have an exchange from an online order, plus I'd like to buy these things" She doesn't really acknowledge me while she's ringing out the return, but then she looks up after asking me to insert my card, sees the other products on the counter, and goes "Oh, you're buying those too?" Me: "Yes, I've said it three times". She just responds with "well I didn't hear you", cancels the transaction and starts over. I will just spend the time and gas to go to another location next time, holy moly.

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  B Ballet

  :: 31 October 2017 15:42:05

  muy buena me gusta