U-Haul of Poughkeepsie in Poughkeepsie

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comments 5

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  Kyle Murray

  :: 27 April 2018 14:16:00

  I had an 8am appt to have a trailer hitch and wiring harness installed and they told me it should be done by 10am...7 hours later it was finished because they didn’t have all the parts and someone spent nearly 4 hrs to get the part from another uhaul location 30 minutes away...you do the math and tell me if customer service was any sort of priority. I will never go to them again! And all the whole, not one employee came by to apologize for the extra 5 hour wait time...you can do better !

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  paul mann

  :: 26 February 2018 14:14:42

  For a propane cylinder refill go to Quinlan, it's much cheaper.

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  Joe G

  :: 06 December 2017 15:10:30

  I'm leaving it for stars because my experiences in the past have been terrible. But the last time I was in for a move upstate went very smoothly. Very friendly and professional staff and was very quick to process my order. And the best of all was that my truck was actually there.

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  Bryan Jacobs

  :: 18 October 2017 02:37:20

  I got stuck throwing out some else garbage that was left. It was just a little bit. But i did not want to get blamed that is was mine. Otherwise everything went smooth

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  Pat O'Dell

  :: 29 July 2017 16:27:58

  I would give no stars if it would allow me too! This place needs to be overhauled by corporate! Stopped to look into trailer hitches. One employee named "George" (shorter gentleman with tattoos) attempting to help everyone. He gets 5 stars! He was attempting to complete 3 trailer hitch installations alone. No manager there yet he remained very professional. As a business owner I am disgusted that someone would be put in that situation! "George" deserves better and so does any customer