U-Haul Moving & Storage of Holbrook in Holbrook

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comments 5

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  Steven Riddle

  :: 21 April 2018 03:46:11

  Worst Uhaul location. Read all of the reviews. I’ve been a Uhaul customer 2-5x a MONTH for several years. I came to this location and didn’t get to use the equipment due to a leak in the tire. TOM first told me he’d get me a refund. After I tried to go through Uhaul corporate, he wrote that I am a “frequent complainer” and locked the account so that customer service couldn’t intervene. I tried reaching out to many people but never got it resolved.

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  Joseph Seminara

  :: 31 March 2018 12:01:57

  Would have been 5 stars however the phone service is absolutely terrible. It's nearly impossible to reach the office line. The phone just rings and rings until you are transferred to an operator in Arizona. The reason for the 4 stars is the manager Tom. He is very knowledgeable as well as extremely helpful. We had a mishap with our moving crew and returned the truck later then our scheduled time, and despite the tardiness Tom was a total professional. Thank you Tom for your patience and understanding.

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  Richard Clarke

  :: 14 February 2018 11:33:22

  I was a worker here for a year. This place is very unfair to there workers horriable place to work. The manager Tom is a liar and a fake he keeps the bonuses all for himself. Lazy and rude to the workers.

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  Anthony Bacchi

  :: 07 September 2017 23:43:26

  Cool place. Very nice man worked there. He was honest about a refund we didn't know about.

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  Michael Pierre

  :: 20 August 2017 08:45:03

  Had wait am hour for an employee to actualy show up. And even then he tried to give an attitude.