U-Haul Moving & Storage at St Claude Ave en New Orleans

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comentarios 5

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  Qyana Johnson

  :: 30 March 2018 11:22:33

  The staff was rude and not helpful at all. They don’t greet you upon arrival, nor speak to anyone with respect. I’ve dealt with three different people at this location now, the only one with some sense is the GM. They tried to charge for gas although it was refilled to marker just as highlighted on my paperwork. My boyfriend and I both noticed the same issues even when we weren’t in the store together, I’m not sure what the problem is, but it wasn’t a pleasant visit. They truly need to improve their customer service skills and listen to customers more. I will never use this facility again for anything. I would give zero stars if that was an option.

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  Brian Burke

  :: 25 October 2017 02:52:04

  They know what they're doing, they're just short staffed and make you wait for way too long.

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  Jody Robert

  :: 01 October 2017 11:37:01

  Service sucks so bad I would never rent there not recommend it to anyone... Fire everyone and rehire

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  Julie Wilson

  :: 29 September 2017 20:11:44

  Super friendly & professional staff! We will definitely use them again! The lovely gal that helped us - Janae (sorry -not sure if that's correct!) was extremely helpful.

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  Tadgh Weekly

  :: 17 July 2017 23:05:15

  Poor security took 48 hours to fix my storage unit after some one tried to brake into it. Doors to building that houses the storage units were wide open 8 out of 9 times in a two week period when I had road by or stopped in to retrieve idems from my unit. Management was not helpful and rude. Reginal management has never followed up with me and have me a end report as asked by myself or as stated would happen by them. I have never been able to swipe my key card and able to open the door. It takes a good 8 to at times 20 times or walking back to office for asesten. The buzzer at door does not work or the people in the office just ignore it. One way or the other and all other idems I have mentioned, does not make for "24 hour" security. That is one of the Biggie's one is looking for and told your paying for. Again this has just been my experience. If this has not been your experience I am truly happy for you and hope it works out better for others.