U-Haul at Grant Rd in Tucson

🕗 opening times

comments 5

• en

  Irving Hernandez

  :: 27 February 2018 16:41:36

  This location is very friendly and reliable not to mention you get in and out fast plus helped me save a bunch of money ohh I'll come here if I need anything again

• en

  Joshua Depew

  :: 02 February 2018 12:21:36

  Worst U haul experience. The clerk called the people who were in line behind me, and told me since they were returning the truck they go first. They also asked me an exact address for where I'm taking the truck . I work for a thrift store so I never know exactly where I am going to be on any given day. Gilberto the Store manger was kind of snobby and crass, and when we went outside to get the truck he told me I have to park my vehicle somewhere else, meaning an old run down Building next to the Uhaul location. I do not recommend this location to anyone.

• 

  Erick Koontz

  :: 20 October 2017 09:49:49

  Propane tank refill, good service! Much cheaper than exchanging the tank.

• en

  Terry Reed

  :: 05 August 2017 17:01:17

  I had some odds and ends to move that our moving company didn't handle for a short move across town. I went in at 7:30 a.m. and rented a cargo van for the advertised "$19.95/day". During the course of chit chat, "Moving is a pain," "I'd rather do anything else," the sales person asked how long I thought it would take. "Oh, I don't know, maybe four hours, maybe longer," I responded. "O.k.," he told me. "If you need to extend, just call an hour before and let us know." I looked at the time on the contract: "7:30 a.m." "O.k.," I said, "so that's by 10:30." 10:00 a.m. roles around and we're not done. I decided to call and let them know it would be a couple more hours. The operator, Jennifer, said it would be an additional $19.95 for the two extra hours. Obviously, I was taken off-guard. "But, I rented it for the $19.95/day." "No," she said, "you rented for four hours." We went around and around for a while. At no time did the sales person tell me that during the course of our chit chat that by saying I thought it would take about four hours that I was entering into a verbal agreement to rent the van for four hours for $19.95. Jennifer explained that if I had told them that I was going to keep the van for twenty-four hours, then it would have only been $19.95. This was never made clear by the sales person. When I returned the van, I told the manager Gilberto about my conversation with Jennifer and that I wasn't happy that I understood to be renting the van for the day that turned into four hours during the course of an off-hand conversation. He blamed it on U-Haul corporate policy and didn't offer any explanation when I told him the first sales person never explained that I would incur another day's rental costs if I went over the four hours. The moral of the story is: no matter how long you think it's going to take, tell them you are keeping the rental for the entire twenty-four hour period--it's the same price.

• 

  Robert Ryan

  :: 20 June 2017 12:21:03

  These guys are young but very polite, respectful, and knowledgeable! Very happy with our service here. Not many places left in the world that actually want to help and get a customer the best deal for them without being pushy or acting like a used car salesman. Great team here!