Turner Appliance in Indianapolis

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comments 5

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  Linda Frank

  :: 11 February 2018 16:39:00

  Excellent experience with the purchase and installation of a new washer. Service technicians (William and assistant) were great! Recommend this company for repair service or replacement. 5 Stars!!!

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  Kristen Lyons

  :: 01 December 2017 00:17:28

  We had a great experience with Turner. They were prompt, knowledgeable and polite. Matt, the tech, fixed our problem and advised that the fix may not last because the part was starting to break down. He was not pushy, just gave us an estimate and explained our options, including waiting a time to see how the part would do after it was fixed. We will definitely be repeat customers.

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  Benjamin Wills

  :: 04 October 2017 17:29:36

  I had them come to check out my vent hood which wasn't working. The service person recognized it was not something that could be repaired that day. They told me it would be over $420 to order and repair the part (it was an off brand) and they can install a new (major brand) one for $350. The first time they came to install the new hood, they showed up over 1.5 hours late and brought the wrong component. The second time they tried to come, they missed the appointment and I canceled it after an hour. The third time they came, they got the existing vent hood about halfway off, then realized the one they brought was the wrong size. 3rd time's the charm, I couldn't deal with the ineptitude. They were always very polite and professional on the phone, unfortunately, their service wasn't on par.

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  Judy White

  :: 05 September 2017 15:47:14

  I spent $465.00 to get my Viking oven repaired by Turner. They supposedly replaced my thermostat, back panel board and relay switch. It never worked right. I used the grill all summer....no oven. Just had the authorized Viking repair man out and it was the thermostat. Apparently the "new" one they put in was not working properly. Just spent $400.00 more to get a working oven. I feel very ripped off.....spending so much money with Turner and getting nothing in return. What a lousy company!!

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  danelle grimes

  :: 24 June 2017 12:15:07

  Love, love, love this company! Have used them for many years and have never had one problem with them. Have had Cody and Steve as our repairman on different occasions and both men did a great job. They definitely know what they are doing!