Total Wine & More en McLean

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comentarios 5

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  Monica Faucette

  :: 27 April 2018 13:29:19

  We go for the amazing beer selection. Sooo many craft beers. You can buy individually to try something, by the six pack, and by the case. The prices are excellent. The service is phenomenal. The staff are very well informed, friendly and helpful. It's like the disney world of beer and wine stores!

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  Debby Wisner

  :: 30 March 2018 20:06:16

  This place is the mothership for wine! They are very knowledgeable and helpful ! There is always a tasting in progress. The prices are significantly less than the ‘price gouging’ going on with the same bottles sold in Montgomery County MD. Defiantly worth the trip.

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  Atticus Vlogs

  :: 22 February 2018 18:54:36

  It is always so easy and great to go here. I am not 21 yet so i never buy anything but my parents do and i have been before. they know what they are talking about and always give you the best wines and beers. it is super nice to buy drinks in bulk here.

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  Jeff White

  :: 26 October 2017 05:47:08

  Always easy to buy great wine at my budget. I have zero knowledge of wines. I always ask them to help me pick based on my target price per bottle and I always end up with a great variety. The service is great!

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  Mark Edison

  :: 24 September 2017 16:29:07

  We bought a half keg of Heineken for a tailgate party where we were hosting close to a hundred people. Total Wine in McLean Virginia gave us the wrong tap for the keg which significantly impacted the party. We returned the keg and asked for a refund which they provided. When I asked for a gift certificate or some compensation to acknowledge the impact, the person working at customer service offered us $1 off six pack coupons available to anyone buying the Sunday newspaper. We were not looking to get rich here, But we did want Total Wine to at least make us feel like they cared about our business. I spoke to another employee who looked like senior staff and he agreed with me. I was willing to accept a $50 gift certificate as a token. When we returned with the keg the original clerk said they had a change of heart and offered us a $25 gift certificate but no more. We will net be going back there and probably will not even use the $25 certificate. They ruined the afternoon for allot of people by using untrained staff and then would not even make us feel like our business was important. They seem to be about volume discounts but their staff is poorly trained and out of touch. We will not be returning.