Total Health Dental Care in Berkeley

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comments 5

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  Eli Kaplan

  :: 09 February 2023 15:50:12

  Please read the negative reviews and stay away from Total Health Dental! The negative reviews are very indicative of the experience that I and several friends have had. The hygienists are great, but the dentist always spent very little time with me. I have chronic gum issues, and I did not feel listened to, supported, or taken care of by the dentist. I switched to a new dentist and it has been such a relief. Also, don’t go to Total Health if you have Delta Dental as they are not in network. Please read the reviews about Total Health charging exorbitant prices and pushing people into having costly procedures. This has happened to several people I know and is clearly a pattern.

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  Hannah Germonprez

  :: 19 December 2022 12:30:38

  With COVID and all the respiratory viruses going around, of course patients will get sick. Total health dental care does not extend grace to their patients, especially students and disabled patients. Hygienists aren't required to wear high quality masks, and when you get sick, they charge you $50 to just reschedule. I would not recommend going here either as a Berkeley student or anyone else. When I was sick with COVID last year, they even required me to send them a positive test result, which is a violation of your right to privacy as a patient.

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  Jack Beck

  :: 10 November 2022 19:26:40

  I needed to find a new dentist recently and tried these folks out. On my first visit they said I need wisdom tooth extraction (which I do), and that it would cost $3600 and my portion would be $2600 out of pocket. They handed me something to sign to agree to pay that much money, and offered me a discount of 5% if I paid up front right then. I was shocked and asked why my insurance wasn’t paying more. They said they take my insurance and this cost was standard, but I decided to wait and call my insurance company anyway. When I called them, they said this dentist may technically take my insurance but they’re out of network, so they’re able to charge exorbitant amounts (instead of abiding by the required pricing for in-network dentists) and the patient pays the difference (in my case $2600). For an in-network provider insurance would have covered almost all of the cost. But they didn’t tell me that when I asked why it was so expensive, and tried to get me to pay it all up front or sign something agreeing to pay it. I found this to be extremely manipulative, and the saddest part was watching the guy who came in before me run his credit card to pay up front for a similar amount - now knowing he might have had other options that were much cheaper, if his situation was similar to mine. They scammed him and tried to scam me. If you go to these people, be sure you know how to advocate for your own finances because they are not going to be honest with you about your options. I’m certainly never going back.

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  phyncke

  :: 23 October 2022 11:56:47

  I had an excellent cleaning with Diane this time. With her expert advice my mouth is much improved and my gums are in great shape. She has worked with me over the last few years and has told me how to really get things together. I really want to thank her for her good advice and excellent work. Jessica did a touch up on my bridge which is amazing. Love this place. Edit- updating my review for my most recent visit on 10/20/22. Another great cleaning with Diane and excellent work with her. She has a great touch with the tools and excellent manner. Thanks so much!

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  Tanner Frank

  :: 28 September 2022 13:49:52

  Had Diane as my hygienist, was about as pleasant an experience as going to the dentist can be! Felt very informed about what to do to improve my oral health post cleaning.