T.M. Faiella Heating & Cooling Services, Inc. in Ossining

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comments 5

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  Maria Booth

  :: 31 May 2018 09:12:04

  We used them to install a whole new HVAC system and the work was very good. They also came in with a fair price.

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  Maggie Fiore

  :: 13 April 2017 09:39:42

  I had central air installed 3 years ago and it has been the best money I have ever spent. I have never had a problem scheduling my annual cleaning.

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  Jessica Rogers

  :: 09 January 2017 15:09:26

  Called several times to try and get service. Calls go unanswered and company completely unresponsive. Came and "repaired" my humidifier. Charged me $1500 and it's never worked.

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  Brenda Quinn

  :: 19 February 2016 11:50:32

  Work began on my central AC install over 8 months ago and still has not been completed. Phone calls go unreturned. When we do happen to catch someone by phone excuses are made.

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  Julian Dunford

  :: 25 October 2014 04:21:53

  After 3 years on an annual service contract, the technician coming onsite has always been very good and would merit 5 stars. However, the administration side is non responsive and it is impossible to schedule a visit for service paid for. Calls go to voicemail and there is no return call during office hours and out of hours the calls are directed to a cellphone where the person is never able to assist other than to say that calls are always answered during the day. Over three years it has been a battle to get an appointment for the pre-paid bi-annual maintenance culminating this summer where the service was never done despite leaving multiple voice mails which were never returned.