T.J. Maxx in New York

🕗 opening times

comments 5

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  Antonio Castro

  :: 21 March 2018 11:00:23

  Didn't reallly feel welcomed

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  Anastasia B

  :: 20 March 2018 07:16:26

  I came into the store last weekend and I was shocked at the messiness of the store it is relatively new and I usually go to the hylan and it’s nice and neat. There was clothing on the floor and items were all mish moshed things were not sorted by size. Will not be returning too difficult to find anything.

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  Ignacio Cuenca Muñoz

  :: 01 March 2018 13:53:45

  Es un lugar muy especial para regalar cosas a tus seres queridos

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  Maryann Stasio

  :: 21 January 2018 16:58:14

  Clean, organized and better shopping experience than Forest Avenue

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  Leah Labrecque

  :: 31 December 2016 18:05:59

  Store was clean and well organized. I subtracted three whole stars for customer service. I entered the fitting room on two occasions, and different fitting room attendants were there each time. Each time, I greeted the attendant on duty, told her how many items I was bringing in, and received a numbered tag - all without eye contact, greeting, or anything but the barest minimum of service. I was preparing to check out later and heard over the loudspeaker the announcement that the store would be closing in 30 minutes, so please "come to the registers for quick and courteous service." When it was my turn, the three employees behind the counter were carrying on a spirited conversation. My cashier did not make eye contact, greet me in any way even after I said hi, or even pause the conversation with her coworkers to give me the courteous service that had been promised. Courteous service includes greetings, eye contact, evaluating the customer's shopping experience with a quick "Find everything okay?" or something similar, and some sort of goodbye. I have worked in retail and I work in public service now, dealing with people at a checkout desk all day, every day. As an employee, you have to make the company look good by providing excellent service. The rudeness with which I was treated reflects poorly on the employee training program, customer service policies, and corporate image of TJ Maxx. You got my money this time, but if you can't treat me like a valued customer, at least treat me like a human being. I will not be returning.