Titus Tang DDS, MAGD i Daly City

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kommentar 5

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  Jennifer Z.

  :: 13 May 2023 18:00:45

  I wanted to like this dental office because it's so close to home; but after my cleaning with Kai, I will have to search for another place. I had the most painful and fastest cleaning session ever that my gums were bleeding. The dentist was cleaning so fast I was sweating in pain for the first time in my life. DON'T COME HERE FOR CLEANING. The dentist who did my filling on the other hand was more kind and gentle. So that added a star. Update: after telling my friends about my awful experience, my friend told me the same thing. They cannot have dentist who put anger in people's mouth. Maybe the guy is upset with something or just don't have the skill to care for people, but either way, please hire someone else to help your business grow. This is bad business. Not to mention, one of your front desk receptionists doesn't even know what the standard composite filings you guys do. Receptionists should at least know the basics of a dental office in order to handle phone calls.

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  Tim Mwangi

  :: 23 March 2023 18:50:18

  Update(see original review below): I was contacted by Dr. Tang, the dentist owner, who acknowledged the dental staff's mistake, apologized and refunded the full cost of the tooth that was uninsured and had to pay out of pocket. He also offered to work on the remaining teeth without copay which I'm considered taking up. Original Review: I am a new patient to this dental center and I booked a routine clean up with them and that went ok. During that appointment the dentist recommended doing some fillings on 5 teeth that had cavities and an appointment was made for a month later. A week before the day to do the fillings procedure, I got a call and it turned out that insurance would only cover 4 of the teeth and the other would be out of pocket. I said we should only work on the 4 covered by insurance and when I went in for the appointment I paid upfront for the out-of-pocket deductable for the 4 teeth. When the procedure started, the dentist(Dr. Kim) said he would try to work on as many teeth as possible within the time slot of 1.5 hours. I reminded him that there was a tooth that I had said should not be worked on. My expectation was that he should already have been informed of this. He managed to get through 3 teeth but one of the teeth was the one I had not consented to the procedure being done on it due to the failure to be covered by insurance. When we went back to the front desk they said I had to pay out of pocket for that tooth. They did not accept responsibility for the mess-up and did not offer an apology. The excuse they gave was that "the doctor thought that the tooth had a worse cavity than the others and so decided to work on it". He did not tell me this when doing the procedure and did not ask me for consent to do this. At the very least there was a communication breakdown between the front desk and the doctor which is a sign of unprofessionalism and incompetence. The fact that they did not take even a modicum of responsibility for their mistake and all they wanted was to be paid for it, and of course since I was numb due to the procedure, I could not speak properly to protest, goes to show that they do not really care about and respect the patient(in my opinion). I would NOT recommend this place having gone through this.

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  Joanna Blanca Rodriguez

  :: 30 April 2022 16:27:22

  I Love Titus office! My first time not scared to see a Dentist! 😁 I love what they done to the place! Feels like I'm at the spa 😍❤🤗😊🥰😘👍👍👍👍👍👍 very friendly stuff but my favorite stuff "Marivic" she's very intelligent and cares about the customer 😘🥰😊🤗❤😍👍👍👍👍👍

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  C Lee

  :: 17 November 2021 23:43:32

  I found Dr. Tang through my insurance portal since I switched to a new dental insurance. I visited Dr. Tang for my check up and had cleaning & x-rays. I was blown away by the care and professionalism by the whole staff. The new office is very clean, spacious and fitted with newest technology. The whole process from filling out the new patient form to getting another follow up appointment was seamless. I appreciate their thoroughness and extra layer of protection during this time. Dr. Tang was very knowledgeable and addressed all my concerns and questions. I highly recommend Dr. Tang！I know I will be for all my dental needs.

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  deBorjaOliver

  :: 09 September 2020 21:23:17

  I have been going to Dr. Tang’s for years, finally decided to get all four of my wisdom teeth taken out. Painless and quick! Also showed great patient support after treatment and was open to questions through the recovery. Would recommend to anyone who is looking for a great dentist to go to!