Tires Plus in Denver

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comments 5

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  Kelley ONeill

  :: 03 May 2018 15:19:49

  super frustrated right now. I called on Monday to get a simple oil change scheduled later in the week. My hour appt was from 12-1. went to Panera to grab lunch and work and while walking back to tires plus at 1, they were just bringing my car in to be serviced. If its gonna take 2 hours to get my service done, tell me. don't pretend it takes 1 hour. terrible customer care. the guy at the front desk was super indifferent. I've come to this location for many years now. its time to find a new spot and I would suggest everyone else do the same.

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  Oak 4 Bailey Kovall

  :: 27 April 2018 15:12:16

  I went in kind of hopeless after being told by another garage that my tire was unrepairable & would have to spend over $400 to replace my back two tires. The guys at Tires Plus gave me hope, they put me at ease & really talked through my best options. They respected that I knew what I wanted & gave me just that! Thanks again guys!

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  Kirin Johnson

  :: 22 April 2018 09:05:51

  Where do I start? First of all, they did not originally fix what I wanted them to fix, then had to go back due to them not putting clamps back in a part that ended up hitting my fan when i would drive, then had to go back a third time as the wrong size serpentine belt was put on my vehicle! Horrible experience. I would rather go to an actual mechanic and pay more to get the job done right. I will never go back, even for tires!

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  Chris Hildreth

  :: 15 April 2018 12:26:15

  Called ahead of time, asked if they would align a pathfinder with a small lift kit with adjustable control arms, "yeah, not a problem at all, our lifetime alignment would be good for that" sounds great. So i made an appointment online outlining the factory alignment points on my vehicle, also included a link to the alignment instructions for my upper control arms. The appointment is reviewed and I receive my confirmation email confirming my appointment and details. I arrive for my appointment a week later... "no we can't do that, not sure who told you that. We can do a one time alignment without warranty but CANNOT adjust your upper control arms." Yeah, no thanks.

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  Josh Abbott

  :: 23 January 2018 19:48:03

  Took my car in after hitting a curb, I have insurance and told them I would be making a claim if the total was over $1000. I was told they were going to find out what was wrong and call me when they did. I got a call saying they have to put new wheels on and it would right around $1000. I went into the store to talk with them and was once again assured I would be contacted if the cost was going to be over $1000. After two days I get a call saying the car is done, which was a huge surprise. Go in to pickup my car and the total they give me is $2,018.84 I asked what happened to my phone call and immediately get "I called you." Show him my call log to prove he didn't and he says you can still make an insurance claim, which was just another lie. If you do choose to take your car here avoid Robert (Bob), as I was leaving another customer was being double charged by him as well. Update: Insurance was able to cover some of it, but I would still avoid this place. They definitely care much more about money than customer's.