Time Out Drug Store in San Antonio

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comments 3

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  Elaine Poyer

  :: 01 April 2018 13:43:00

  Bad customer service!

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  Hannah Harp

  :: 13 November 2017 19:09:46

  I normally don’t do reviews but this store really ticked me off. I would not recommend buying anything from here. They are completely and totally unprofessional. My phone died so I bought a charger. Not even two minutes after purchasing this 20 dollar cord I tried to return it because I realized I didn’t need it. (I couldn’t use it without also purchasing the box) I walked back into the store, politely asked if I could return it and was told no. When I asked why, the lady at the counter told me it said no refunds at the bottom of the recipt. I looked and nowhere did it say this. I told her that I wasn’t trying to be a burden but I didn’t see it anywhere at the bottom of the receipt and asked her if she could show me. She became very rude with me and even after not being able to show me where it said no refunds I still did not get a refund!! She then told me that “SHE did not give refunds.” As if she was the owner. I was NEVER told when purchasing this item that there were no refunds and it was not on the recipt or I would have completely understood. They gave VERY POOR customer service and were so rude!!!

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  Kristan Cote

  :: 14 June 2017 10:49:15

  This company is a rip off and a con. Advertise buy 2 get one free t-shirts. Don't show you the receipt until you have paid. Then you find out you paid full price for all three shirts & they say 'oh sorry, no exchange or refund'. You complain & they call security! Watch out for this unethical company! Last stop in Texas & this sure was SOUR!! If I could give them zero stars I would!!!