Thrifty Car Rental in Newark

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comments 5

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  Joe' P

  :: 15 May 2018 12:30:25

  As we know travelling can be stressful, when reaching your destination, simply getting in your rental car is a relief. I use my blue chip membership often & at times it is a swift transaction. Except in my most recent experience. When opening the vehicle assigned to me I was greeted with an extreme odor of cigarette smoke. Back inside, stand in line, and wait for processing of another rental vehicle. When returning the vehicle I called to confirm my drop off time and mention that I would be five to ten minutes late. I was told that it would be an extra charge for that time frame. Unpleasant surprise when I'm informed at drop off that the ten minutes would not effect the total. Almost got me in the wallet Thrifty, but quite an eye opener.

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  Jhonny

  :: 10 May 2018 14:00:13

  I picked up my car here and front desk lady was very fast with my transaction while I had a nagging baby. She mentioned pre auth charge and when I asked her several times what the amount was , she would say " I will tell you later " and never told me. I declined the insurance option since I was insured through my credit card and declined pre auth for gas full tank. I had to walk to get my car with a stroller and car seat and 15 mth baby. No accommodation or courtesy to drive car to me. Several days later I filled up tank since that's what I'm used to when using a car rental however I noticed on my thrifty receipt that the front desk lady still included the pre auth charge for full gas tank. I was very upset and tried calling over the phone to report but no one was able to assist me. I was told nothing could be done. So essentially thrifty made money off of me since gas tank was already filled. I explain my frustration but still no assistance provided. Very upset with this outcome but also decided I will noongee do business with thrifty . STAY AWAY from this car rental.

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  Frank Finger

  :: 01 May 2018 16:07:14

  English version at the end of text ACHTUNG ! Ich aus D habe bei Thrifty ein Auto gemietet gehabt. Einen EasyPass habe ich abgelehnt, da ich auf meiner Fahrt an nur einer Toll-Plaza vorbeikomme und dort nur 1 Dollar zahlen muss und das kann ich dort auch in bar. Nachdem ich nun 3 Wochen zu Hause war, bekomme ich einen Brief, dass ich verschiedene TollStation in NewYork zig Mal passiert haben soll. Tatsächlich war ich 199 Meilen entfernt. Wie erbeten, habe ich Quittungen (die ich glücklicherweise noch aus dem Papiermüll fischen konnte) aus dem Aufenthaltsort als pdf gesandt. Interessiert aber anscheinend keinen; angeblich soll der Transponder in dem Auto in Ordnung sein und ich hätte (ich weiß nicht wie) automatisch aktiviert. Und man wirft mir sozusagen vor, ich sei täglich 199 Meilen gefahren um dann durch den Toll zu fahren. Obwohl das Auto ja wohl getrackt werden kann, wird das nicht als Nachweis untersucht. Ich rate deshalb allen Fahrzeugmietern mindestens 3mal am Tag den Standort mit irgendwelchen Schildern im Hintergrund zu fotografieren. Mein Schaden beträgt zur Zeit 200 Dollar, den man mal so ohne Ankündigung von der Kreditkarte abgebucht hat. CAUTION ! Me (German) rented a car from thrifty. 3 Weeks after I'm home I got a letter from thrifty that I activated the EasyPass and passed a lot of times TollPlazas around NewYork. But I stayed at friends 199 mi away. Thrifty doesn't beleave me even I send in several receipts of what I bought. They say their transponder is okay but I can't proof it and I doubt that they did it. I think they don't know where the car is just in this moment. So when you rent a car I will tell you: Make 3 times a day a picture of the car with a town-sign or something else in the background. And held receipts for a minimum of one month better longer. Thrifty, Dollar and Hertz are the same company I think. Be careful ! This thing is just cost me 200 USD !

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  Tonya Jeter

  :: 04 March 2018 09:57:51

  I used Thrifty for the 1st time. The representative "Tammy" at the front counter was phenomenal. The car was clean. I thought I found a new rental company to frequent. However, this is my first and LAST time using this company. My daily rate was $17 a day. My total car rental was $85.00. I used my own collision insurance so there was no extra charges there. Like other rental companies I expected to pay extra taxes... Maybe $30 or so. But what I did not expect to pay was random fees and taxes that was more than the rental itself. Why did they charge me over $85 in fees? When I called no one could explain what the additional fees are for... just because is definitely not an answer. If you rent from this company expect you pay at about $85 in fees.

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  Y Diskind

  :: 18 January 2018 10:38:23

  Good Car. Long wait at collection. No wait on return. They added to my bill extras I have not asked for!! Pay attention!!!