The Woodhouse Day Spa - San Antonio - Quarry in San Antonio

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kommentare 5

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  Brittany Jenkins

  :: 21 April 2018 17:53:14

  *Updating my review from 3 to 5 stars because of the way management handled this. They called me today to offer to either credit me for the time lost on the massage I got yesterday or offer me a free upgrade my next massage. I chose to do another massage because aside from the timing issue, the experience was great. I am looking forward to the next massage and am certainly appreciative that Kat took the time to make this right.* Kind of bummed about my experience. Was really looking forward to it. I made an appointment for 4 PM. Got there at 4, checked in, got changed, and filled out paperwork. Was rushed through paperwork because we were "already running behind". Massage started at about 4:15 Paid $155 for an 80 minute massage plus a 20% tip for a massage that ended at 5:20 (65 minutes). I didn't get the full 80 minutes. I told the lady at check out that I wish I had known that regardless of what time I showed up, my 80 minute massage would end promptly at 5:20. She said they normally tell people to get there 15-20 minutes early and they should have told me. Well they didn't. My massage was top notch but I am really disappointed that I didn't get the 80 minutes that I paid for, especially when I'm paying top dollar for it.

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  Melissa Johnson

  :: 14 April 2018 23:14:49

  Very nice place. Veronica gave an amazing massage.

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  Asteri *

  :: 11 April 2018 11:04:20

  I visited a couple times. My facial with Kay was absolutely amazing! She was so helpful on telling me how to take better care of my skin. My other visit was to get a massage from DJ. It was fantastic! He knew exactly how to relieve my body from the aches n pains i was feeling n listened to me very well. Im really picky on massage thrrapists working on me, DJ, fits the bill. Deffinately will be returning.

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  Shannon Montgomery

  :: 01 April 2018 17:39:03

  OH MY GOODNESS!!! THIS PLACE WAS AMAZING!!!! Ask for Vee or Kellie.

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  erika reyna

  :: 25 February 2018 18:12:08

  I called the day before to schedule a next day pedicure for my sister and I. I let the front office lady know it would be our first time there. We were really looking forward to some pampering in preparation for her wedding next week. I was disappointed with the lady that works in the front of the spa. She promptly checked us in and told us to go upstairs to be helped. There was a line of women checking out and booking appointments so we were ignored for least five minutes. My sister finally walked down the hall herself and found the two women who were waiting for us. We had no idea we were supposed to find and wait in the tea room to be called. We let our pedicurist know it was our first visit and they just said ok. Our pedicures were good but there were no massage chairs and they were very basic for $65. There were no mud masks or scrubs but the warm herbal neck wrap and agave leg/foot massage was wonderful. And they really did a great job at getting our feet baby soft. I don’t feel it was worth the money for the service offered although I still tipped 20%. We weren’t even offered water when we sat down. On completion of our pedicure my sisters pedicurist asked if we would like to enjoy a cup of tea and we really enjoyed the cinnamon tea very much. When we left the front office lady didn’t even thank us for coming much less mutter a word to us! I was looking forward to a more upscale experience and am not sure that I would get another pedicure here again. I am hoping based on other reviews to try a facial or body treatment in the future and that maybe today was just an off day for them? I think it would serve them better to flag accounts of new customers so staff could explain how things work. I would have appreciated the receptionist letting us know to arrive 15-30 min early to enjoy the tea before our pedicures started. Additionally, the description in the pedicures should explain in more detail that this is just a basic pedicure with no scrub or mask involved. Still undecided if we will return again.