The Vitamin Shoppe en New York

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comentarios 5

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  wile y coyote

  :: 22 March 2018 12:50:31

  So I usually like going to this store but today has made me realize why I will shop online for now on. Had ordered from the vitamin Shoppe on steinway a product that has been missing from their store for a while now. It has been about almost two weeks since I made this special order. They tell me it will be delivered to the store and they will call me when it arrives. So I decided to walk into the store after it being a week and a half and come to find out they have the product in stock. I then begin to head to the counter and informed the worker that I had this item on special order and since it is here now I would like to take it. I was then inform that I would have to pay for it by my surprise. I begin to tell the worker I already paid for it why would I have to pay for it again it makes no sense the worker then begin to say how oh but we did not got any shipment yet I said but it is right here right now. Then his assistant felt she needed to chime in and say oh but that is for the store yours was special order and comes in some plain box. And that the ones in stock now are for the store. I then begin to ask well how much longer will my own that I already paid come in the guy said the next shipment is being held up because of snow. I then ask well if I get the product now how soon will I get my money credited back to my account he told me one week one week when they wanted my money for the special order same day hmmm so I left and will be just shopping vitamin Shoppe from online don't have time for bad customer service smh.

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  Gustavo Pertuz

  :: 01 October 2017 11:37:09

  Pleasant, helpful staff; excellent selection You go in, get your stuff and out in a jiff--my kind of store

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  Ramzi Jaber

  :: 02 March 2017 14:47:46

  Replace with a wide variety selection of all the vitamins you need staff is friendly and willing to take special order request

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  Cristian Knight

  :: 27 December 2016 11:16:05

  Great customer service, very educated and informative. Mad praises to Jay, he extremely helped my girl and I. He was very patient and assisted us with every single question and concern we had. Thank you so much.

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  Junie G

  :: 14 November 2016 18:49:31

  Greatly vitamins had everything. Friendly staffs helper. Love it. Thanks!