The UPS Store in Patchogue

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kommentare 5

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  Jennifer Plotner

  :: 10 April 2018 12:38:09

  I was on vacation in New York and needed my luggage shipped back to Florida. Veronica was so helpful and friendly! She assured me my luggage would arrive in a timely matter and it did! Just a wonderful experience all around!

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  Patrick Kelley

  :: 03 April 2018 15:46:28

  UPS Stores are highway robbery. The other negative reviews here are correct. They tried charging me $2.17 for one strip of tape to seal my envelope because my tape didn't meet their high (cough..raping..cough) standards. Otherwise I would have to pay for their overpriced packing tape they sell. I don't think they realize King Kullen and Staples who are both in the same shopping center as them sell packing tape for about $3.00 cheaper. Any way, I took my package and walked about 20 seconds to Staples where they accepted my packing job and even threw an extra strip of packing tape over it for good measure...complimentary of course. They also have a ups pick up so I wouldn't have to feel dirty by going back in to that darned UPS store. This was the first time I've been in this store since Christmas where it cost me $80 to send a 7 pound package to Florida that took 12 days to get there. It will be my last. The sad thing is that these store are independently owned so the people who are running this particular location are border line thieves. It doesn't make sense to charge $2.17 for one strip of packing tape when they paid less for the whole roll. They had nothing to say to me as I walked out and stated I'll take my business elsewhere. They were probably happy I was leaving as it was one less thing for them to do. The stores a mess, cluttered dirty carpets and unorganized, the bottom line is it is run poorly from ownership to management to the associates. Do yourselves a favor and visit the Staples about 200 feet away bit if not I warned you.

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  Det Troit

  :: 18 February 2018 18:39:52

  This location is operating against UPS official policy they refuse to put a single line of tape on my Box which was 12 by 12" by 12 , I had duck tape with me and they told me I could not use duct tape because they are driver would refuse it and I had to purchase tape from them. The girl with colored contacts will tell you to your face that this is the official UPS policy but it's not

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  Erik Schreiber

  :: 07 February 2018 16:41:19

  My recent experience with this particular store and its Manager is very disappointing. I had a very important package to deliver, and I stopped by during my lunch break. I had boxed the item and had a pre-paid label, and was looking to just get a receipt. The clerk told me that the masking tape I used was not proper and she wouldn’t accept the package. Confused I asked her if could use their tape. She said sure but that would cost you $5.00. Now prior to this I had just found out that my bank account was hacked, and had virtually lost all my money, and I explained to her that while $5.00 isn’t a lot of money, in my current situation spending any kind of money was not feasible to me. So, I explained to her my situation, and explained to I had no “shipping tape” at home, and she said there was noting that she could do. I asked to speak to her Manager, and once again explained the situation, and was practically in tears, and she didn’t offer any real sympathy or concession. Once again, I was told they couldn’t accept the package. As I drove off upset, I saw that the Staples a few stores down had a UPS inside of it. So, I went inside and they accept my package with no questions or hesitations. This whole experience was very disappointing, and I think some leniency could have been extended to me, but as such I will make it a point to share my experience of what transpired at this store, and make sure not to go there again.

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  Raphael Ortiz III

  :: 27 October 2017 15:27:06

  I came to this UPS store as it was the closest to my home to ship out a front bumper to NC. Originally was given a rough quote over the phone for $75-$100. When I arrived I was told that the part was borderline freight, and could not be accepted in the bubble wrap and packing paper I had it in. I was quoted $313 for shipping alone and was told there would be a charge of $150 for two boxes, they also could not offer insurance for the shipment. I left and went immediately to a FedEx shipping center and paid $86 and change for a 3 day delivery with insurance. No questions to my wrap, the rep even commented "that's wrapped up pretty secure". Be careful using this location, they will bait you in with a low quote and then gouge the price when your in the building. I will never use this location again.