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550, Light Street, 21202, Baltimore, US United States
contactos teléfono: +1 410-234-0550
sitio web: www.sonesta.com
mapa e indicacionesLatitude: 39.2826691, Longitude: -76.6133786
Christopher Hunter Smith
::Update: I received a random charge on my card. I had to call a work my way through several people to figure it out. I was charged an amenity fee of ~28$. I was never told about this at check in or when booking. They said it got me access to the pool, gym, and 2 bottles of water in the room. This is ridiculous and should have been included with the booking rate. Bait and switch. After discussing with them, they took it off which is why I'm giving them 2 stars rather than the minimum of 1. However, I would not stay there again. --- OLD: This was a good “budget” stay for us. We paid $123 on a Friday night in January for a court view room which I think is a good deal considering the location. The other hotels we looked at in the inner harbor started at $170. The lobby of hotel could certainly use some revamping and had a weird smell. The room was pretty good and looked to be updated some what recently. The gym was great and has a lot of verity of machines. The pool / hot tub / outdoor area on the 7th floor is a nice touch. I’d consider staying there again.
Emma Lewis
::The place is just Beautiful!!! The food is delicious Hospitality was fantastic. I would recommend everyone to come to stay. Inside pool,exercise room and were amazed at the TV in the bathroom Inside the mirror. But, I wish that they had a microwave. Other than that I really did enjoy my stay. Housekeeper was very polite and attentive to your needs. Keep up the good work.
Art Poirier
::Check in was super quick. Staff at front desk were super nice. The room was excellent. Great view from room. Bed was very comfortable. Easy access to Inner Harbor. Highly recommend if you're going to Inner Harbor or to Ravens or Orioles games.
Jhonatan Lima
::The hotel was wonderful and if I ever need to stay in the area, I will be returning. The room was really nice, my friend and I enjoyed every moment of it. There was one issue though which is why my over all rating was 4 ⭐'s. One person who attends the front desk was pretty rude to my friend in multiple occasions, in person and on the phone when we needed more towels. I understand that we all had bad days but when we have one of those we need to leave our problems home and not bring them to work. I had not been for her. The hotel will have nothing five stars.
jake delrosario
::While the room itself was clean and comfortable, the overall experience was subpar. The staff was very nice, however the overall service left me desiring more. When I checked in (2 hours after the check in time) we were told our room was not ready. The hostess was very nice and I do not blame her at all for the inconvenience but still, unacceptable. When requesting more pillows, they never arrived. I believe they may be short staffed but still I was hoping for more. Again the staff was friendly and the room was nice. Just some minor inconveniences