The Honey Baked Ham Company in Alpharetta

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comments 5

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  Esther Conort

  :: 23 August 2022 12:49:48

  Wow! This is the best HBH I have even been to! The food was excellent (it's HBH so that's kind of a given!) but the customer service was phenomenal. Greeted upon entering, assisted with ordering as needed, informed of specials, served promptly with order being perfectly accurate, checked on while dining in, etc. The manager(?) was especially awesome. She was professional, polite and radiated calm positivity (no loud fake happiness nonsense). She adjusted to each customer - from in-a-rush business lunchers to an indecisive elderly woman to a slightly rude/curt older man - based on their needs. Finally, she made time to sit down and discuss catering opportunities with a family who was also audibly impressed with the place. I had to tell her what a lovely store she had on my way out! I left happy in tummy, wallet and spirit. Pretty refreshing for just grabbing lunch on a Monday!

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  Thomas Hinkson

  :: 25 November 2021 11:28:44

  They gave my prepaid pick up order to another customer with the same first name variation only and refused to make it right when my order was pick up for 3pm I received an e-mail at 11am saying thank you for picking up your order. Very poor customer service from store associates and management. I ordered a turkey breast and sides and was only able to leave with the sides. Do not recommend.

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  Eden Hancock

  :: 24 April 2021 16:02:23

  Picked up my Easter order and absolutely had the nicest staff...order was perfect and they even helped me with additional sides. The young man who checked me out was so wonderful and polite. Really customer service that is few and far between these days.

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  Alisa Joy

  :: 04 January 2021 00:49:32

  Staff is friendly!! They greeted me at the door, which was nice during the holiday season. Also I told them how many people for dinner- who was a vegetarian, who was a picky eater, and they made recommendations (no pressure). I thank them for helping me plan my meal quickly and easily.

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  Kaleb East

  :: 27 February 2019 16:13:44

  Ate at this location today for lunch. The inside is like a small little cafe style dining area which was a very nice atmosphere. There were several tables and high tops to choose from. I got the BBQ Smoke Stacked sandwich for the first time which was so delicious! This may be my favorite sandwich now from Honey Baked Ham. If you like ham, bacon and barbecue sauce you will love this sandwich! Keep up the awesome work you guys