The Home Depot in Irvine

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comments 5

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  Rhett Kuseski

  :: 27 May 2018 00:10:17

  Usually a great place to find what you need, but this visit we were looking for a roll of linoleum but couldn't find the right size and the custom cut ones could not be cut the way we needed. Looking elsewhere.

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  Araceli Ramirez

  :: 18 May 2018 14:08:48

  Customer service in the plumbing department was excellent. Well informed and efficient.

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  Torre Rossano

  :: 25 April 2018 16:55:27

  I have had several excellent experiences at this Home Depot. Even the independent vendors were extremely willing to help and tracked down a Home Depot Specialist for me when I had a question. Robert was also fantastic and helped me load several hundred pounds of material into my car without hesitation. Management was extremely accommodating as well.

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  Joe Jr

  :: 23 December 2017 18:10:18

  It is always super hard to find an employee when you have a question. Every time I need assistance I have to go walk half the store to just find someone. Then they are usually helping someone else. This location needs to bump up their head count in employees to provide better customer service.

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  Mike L

  :: 21 August 2017 03:12:39

  Went to Home Depot and bought two new light bulbs for my fridge in the morning. Got home put them on, one of them doesn't light. Took them back in the afternoon. An old lady with a handkerchief on top of her head at the return counter repeatedly suggesting I tried to cheat them. "These look different. They are not new." I said I just bought them in the morning. "Then why are the two bulbs look different?" I took a closer look, the frost on one bulb is lighter than the other. I said it does look like one is lighter than the other but they are from the package I bought this morning. "No. Are you mixing in your old bulbs?" I replied"No, that's not possible, I took the two old bulbs in and recycled them in the morning." "But these are not new. They look used." I said "I took the out, put them on, then took them off to return". "No, but they don't look like...". By this time, I felt really angry and have had enough insult from this lady. So I said " these only cost $4. I think it's far better for me to just throw these away and buy new ones, than keep taking questions from you suggesting I am trying to steal something from Home Depot. This is not worth my time". The lady said "I am trying to help you". Yeah, right. I took the bulbs and the receipt, tossed them in the recycle box close by, bought the new bulbs and went home, raving mad.