The Home Depot in Freeport

🕗 opening times

comments 5

• 

  Nina Cole

  :: 19 May 2018 08:25:34

  Totally mixed 6 different paint colors that I asked for wrong. Bill at the paint section was completely unhelpful and rude about it and told me that I had to figure it out myself. Then asked why I needed to get the Behr color that I was asking for and couldn’t just pick something else. What’s the point in picking something else when you mix the colors wrong no matter what? My recommendation if you need paint, despite it being a little more expensive, go to Sherwin Williams instead. Going to this Home Depot was a total waste of my time and money. Bill is horrible at customer service and could use some retraining.

• en

  Melissa Posner

  :: 16 May 2018 11:24:48

  Ordered doors for our home and had the best experience with Lorenzo and Dennis. They were knowledgable, patient, and cared for my purchase as if they were selling the items for their own business. Greatly appreciate the great customer service as well as the security of buying from a large store such as the Home Depot which stands behind all the items they sell.

• en

  Jason Betances

  :: 01 May 2018 23:27:53

  Do not rent the log splitter at this location. Rented it and once I started splitting wood it was clear it wasn’t functioning properly. Called the store numerous times and was told to let it cool down and it would work. Finally brought it back after it wouldn’t turn on at all and immediately the store employee told me it was broken. Then said he would only give me 10% off for a machine that did not work. Now I have to drive to a further Home Depot and pay for another days rental to finish what I could have done in one day

• 

  Jasmine Godoy

  :: 08 April 2018 18:12:11

  If I could give this store a 0 i definitely would. Worse customer service. Went to buy two doors that would cost me close to 3k apparently their employees are to busy not helping customers. Went to Lowe’s best place ever. So don’t say I didn’t warn you. I waited over 45 minutes even called the store while I was in the store to get someone sent over and still nothing. Worse store ever !!

• en

  jeanne grey

  :: 17 March 2018 15:55:12

  i attended a DIY workshop on how to install a ceiling fan. Brendan instructed me on how to take down the fan. Bill instructed me on how to install the new fan. Bill took his time, he was patient and nice to speak with. Bill helped me select a ceiling fan to purchase. I got home and was able to complete this installation. thank you Brendan and Thank you Bill.