The Home Depot in Valley Stream

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comments 5

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  Phil Probert

  :: 07 June 2018 18:05:25

  This is one of the worst Home Depot's I have ever come across. Some of the staff is actually helpful but my overall experience was unbelievable even from Home Depot corporate's standards. I purchased some turf and a BBQ grill to be delivered to me. I was tracking the order online and hadn't heard from the store about the delivery so I called multiple times and no one was able to help me. In fact, one employee admitted the 3rd party they use to build appliances was unreliable so there were really backed up. Luckily Home Depot corporate is very organized and they were able to speak to the manager to get some answers. I am still waiting on my delivery. Fingers crossed it arrives this weekend like they said it will. After this experience, I recommend avoiding this Home Depot at all costs.

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  Michael Avrukin

  :: 28 May 2018 14:37:51

  This is going to be my last time going to this home Depot. Nothing is stocked in the right place, prices don't make sense, the whole store is a mess, checkout is hell. This place should be closed down, go anywhere else but here. I've given up.

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  Jim Spyro

  :: 07 May 2018 20:52:18

  Terrible location... I love home depot... But this location is horrible. Unless you're buying tools.. You won't find any employee to assist you here... I've been waiting for someone to come talk to me about buying new windows for my entire house for about an hour now. They've "paged" someone to come assist like 8 times... No one showed up... I guess I'll just go to Lowes ...

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  Mida Akt

  :: 30 April 2018 17:58:46

  The valley stream home depot is close to my home and I have been going there almost everyday to buy materials because I'm remodeling my home. I've had good and bad days there . But there are 3 store associates that are the best at what they do and offers excellent customer service. If you ever go there ask for RYAN ( works at the customer service send near returns) , SHAWN ( manager and a sales associate) and KESHAWN ( sales associate ) . They helped me so much pick up and find materials and give me helpful tips and help load my stuff onto the suv . They have a very friendly personality as well . Of you want proper help, find one of these hardworking helpful guys. They know the store well and know what they are doing .

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  Han Michael Chen

  :: 21 April 2018 18:15:12

  Terrible customer service. Workers were rude and not willing to help. Went to the power tools section looking for a rep to assist but nobody came by over the course of 20 mins. So I went to the front check out area and asked if anyone can assist me and they said to go to the tools section and wait. After I explained to them that I did that already, they said there's nothing else they can do, useless