The Henry Hotel i Dearborn

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kommentar 5

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  hawraa alnassiri

  :: 18 April 2018 13:57:32

  This is nice hotel but the service was horrible. We booked 2 suites with them, one was the executive suite for our wedding, we wanted a nice room to take pics in if the weather didn't permit us from taking pics outdoors. they gave us the wrong room, when we went to talk to them they said the system is down and will call us when it comes back up to fix our problem. they didn't call us so the night before our wedding we went to them they said they cant do anything about it because they already booked our original suite. So we ended up with a bad room so we were taking just a few pics in the hall way outside of our room, they had the staff ruin our pics they said " your wedding isn't in the hotel so you cant take pics here. we explained what happened so the staff was nice enough to let us take like 5 more mins of pics as my husband walked behind me so we can see each other for the first time the manger walked up to us and said we sent staff to let you to stop taking pics. she is in literally my wedding pics telling us to stop. it messed up our pics. such a horrible way to talk to paying costumers. the worst experience ive had it made it that much worse that we were already stressed out about them messing up our rooms now they messed up our pics.

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  Michael Galea

  :: 11 April 2018 13:51:49

  Formerly the Ritz Carlton, always excellent accommodations. The restaurant has an eclectic selection of excellent food.

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  Mariam Gandour

  :: 10 April 2018 13:18:02

  Beautiful property! I enjoyed my short stay and hope to come back soon! I would recommend The Henry for anyone looking for an elegant place to stay.

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  BRUCE Meyers

  :: 02 February 2018 18:19:43

  Amazing place. Great service by the entire staff. Great decor and cleanliness. Rooms always spiffy. I'm surprised the soap wasn't replaced while we were there but I'm sure it would be if requested. Great for conferences including food taste quality, service. I look forward to our conference there yearly. Recommend.

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  Britt Van Antwerp

  :: 13 January 2018 08:32:48

  Awesome hotel to stay at. I love all the artwork on the walls as you walk through the hallways. Their breakfast is really good. From the top windows you have good views and can see Canada.