TD Bank in New York

🕗 opening times

comments 5

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  Christina Wool

  :: 15 March 2018 19:24:56

  Nice professional and comfortable. They got some new faces and the place looked better managed this time than my previous visit several months ago. All I needed today was to print out a card so I decided to give it a second try and it's on my way back from Wholefoods anyway. Now I am glad I did. Alan is very helpful, efficient, and business appropriate. I don't know why, most of the time, everywhere I go things seem normal to me. I rarely got pissed off. Anyway, nice

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  sse1378

  :: 05 March 2018 18:54:55

  Horrible customer service, Tasho (female employee) has a bad attitude and unwilling to help. She is obnoxious and needs to be trained in providing better customer service when I went in to get a updated credit card and request an adjustment to a monthly maintenance fee. Skip this branch and go elsewhere.

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  Kiratbir S

  :: 01 March 2018 15:26:05

  Worst experience. Spent an hour there in order to get account unlocked and didn't even get that accomplished. Bank elsewhere. We will be closing out account.

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  Rob Repko

  :: 19 August 2017 13:54:57

  The worst customer service I have ever experienced from a supervisor. After giving up waiting on the phone over a half hour with customer service, I called this branch and unfortunately got this supervisor named Natasha who was rude, confrontational and argumentative. All she needed to do was resolve my simple issue, but instead told me "no, no, no" constantly talking over me. After an unnecessary combative conversation I was shocked and horrified by the nightmarish customer service experience. Completely unacceptable. Avoid this branch at all costs.

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  levi chein

  :: 20 March 2017 19:40:40