TD Bank in New York

🕗 opening times

comments 5

• 

  Tess Mikayla

  :: 05 March 2017 14:18:23

  This branch is awful. I've been coming here for a year and as much as they say they are making improvements they don't. Costumer service is awful. I'm waiting at the front now for 10 minutes and no one is here to assist me. There's a woman on the phone at her desk doesn't even acknowledge me. It sounds as if she is on the phone with a friend not even a customer. They don't relay the correct knowledge of certain transactions. They never can find the keys to the safe boxes which they have no problem loudly asking around to see who has it which makes the whole scenario highly uncomfortable in terms of security. It's hard to believe they are even TD bank.

• 

  gayle e

  :: 22 August 2016 18:19:42

  Not a good bank. Customer service is robotic. The actual bank is terrible. Charges you fees and changes policies without informing you. Over ten years at this bank. It's officially over.

• en

  Jean R

  :: 19 January 2016 12:17:13

  Staff slow and unresponsive to customer needs. ATMs are sometimes broken. They ignore the customer in front of them and focus on colleagues or the phone first. Go to the TD on 3rd Ave much better

• 

  Fox Howell

  :: 08 July 2015 10:05:19

  I had the pleasure of meeting one of this branche's brightest and best, a bank teller named "Jocelyn". When I walked it was only about 2 mins before I was next and when I was called over she greeted me "Hi, Welcome to TD Bank, how can I help you". During my transaction she was able to fulfill all my needs. We spoke about my employment experience at the local hospital (in which just talking about it made me remember to appreciate my job), even explained why I couldn't find checking account withdrawal slips by the slips desk(something I thought I was only missing or filling the wrong slip out). Jocelyn also informed me that I was pre approved for a credit card(Smooth promotional Skills) , in which I was able to give her credit advice (letting me feel like I was able to somewhat repay her for her good service). My favorite moment was when she related to me about having a dog and not only suggested that I take dog treats but encouraged me to take a lil extra for my little furry bundle of joy. From Her radiant smile to stimulating conversational skills I was very impressed Jocelyn. Thank you for the experience and hope to meet more employees as impressionable as this one.

• 

  David Schneider

  :: 15 June 2013 08:47:22

  TD Bank's are all amazing and they are definitely, NYC's (America's) Most Convenient Bank but...... 67th St & 1st Ave Branch is THE BEST!!!