T-Mobile in Atlanta

🕗 opening times

comments 5

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  Andrew Barrocas

  :: 13 December 2017 14:39:17

  Wasted about an hour visiting this store that I won't get back. Staff seemed confused on how to address the problems I had, misleading me about certain things that I later found out on my own not to be the case after speaking with the call center. On top of that, the staff was rude as hell and it seemed like they just didn't want to be there. While at the store and speaking with a representative over the phone trying to assist the situation, I tried putting him in contact with the gentleman at the store assisting me, to which the gentleman immediately got defensive and said "I don't need to talk to them. I can call them on my own if I wanted to speak with them," as if I was challenging his authority or something. Who does that?!

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  Jeaun-Mari Breytenbach

  :: 02 October 2017 08:53:53

  Didnt assist in what we asked them to do on saturday. We had to go to another T-mobil store and they did the same by not providing proof of printout this delayed our appointments to the bank as we need proof of adress. Also changed the settings on the phone so the phone stopped working and we had to phone customer service.

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  blake joiner

  :: 19 July 2017 23:50:24

  This location is amazing. The team is willing to do anything they can to help you with a friendly personality. The network is fantastic, I get service is places I never got with Verizon like in the kitchen of my home. I was with Verizon for 7 years, and have now been with t mobile for 2 months and very happy that I switched. The best part is they took care of most of the trouble through switching making it very simple. I'm saving a lot more money now.

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  Jasmine Dias

  :: 05 July 2017 21:09:32

  Phenomenal customer service. Mike and Amanda were so helpful and friendly from the second we walked into this location. We even kept them at least 15-20 minutes past closing dealing with our account. We offered to come back tomorrow so we didn't hold them up any further, but they insisted that they didn't mind. We switched to T-Mobile from Verizon and it has been such a flawless and easy transition. So happy with our decision to switch!

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  Ginger Dee

  :: 10 April 2017 14:39:29

  Stood in line for help for 23 min... No acknowledgement. Saw a total of 5 employees but only 2 were working with people. Then 35 min later the so-called manager had the nerve to chastise an employee outside about getting upset because a co-worker stayed in the back... Smh..... Awful