T-Mobile in Nashville

🕗 opening times

comments 5

• 

  Ellie Scaglione Hollihan

  :: 31 January 2018 12:11:34

  Leonard went above and beyond to help me switch to Tmobile. I could not have been more pleased with his professionalism and customer service.

• 

  Guy Griscom

  :: 25 January 2018 19:00:17

  Good service. Company store

• 

  Apeezeh Martin

  :: 04 January 2018 09:43:34

  PLEASE DO SOMETHING ABOUT ALL THE WAITING OMGGGGGG!!!!!! HIRE MORE QUALIFIED PEOPLE THAT CAN GIVE GOOD CUTOMER SERVICE AND SPEED TF UP IN THE PROCESS

• 

  Marcina Egedegbe

  :: 03 May 2017 15:05:21

  One of the service reps has no chill (AA, big, athletic build, beard). Very rude and did his best to talk over me. I explained to him that I ordered my upgrade over the phone and was told to return my old phone to the store. This guy completely ignored everything I was saying and told me that I should not have even ordered over the phone and did my upgrade in-store (ok, so-it was an option to do over the phone & I did..). I then called t-mobile customer care and they advised me again to return it TO THE STORE. This guy apparently had no idea what he was talking about and kept saying "I handle these all the time...blah, blah". He was wrong and rude. I returned to the store and handled my issue with the manager who explained everything perfectly and with much more patience. I can imagine that the first guy probably gets many complaints due to his foul attitude. Overall, this is my fave t-mobile location- just avoid the rude guy if you can

• 

  C Berry

  :: 06 February 2017 20:17:14

  Literally the longest waits in this store. I appreciate them trying to deliver a good customer experience but when there are people waiting, you don't need to tell your entire life story. Are they paid in commission? There is always a horrible wait. The store looks nice though.