Suffolk Tent and Party Rentals in Holbrook

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comments 2

• en

  luis soto

  :: 29 January 2018 09:10:26

• en

  Edwin Espinal

  :: 27 December 2017 15:03:39

  I am not a businessman. I own a small home. I rented 20 chairs and 4 tables for an event. I picked up the equipment and dropped it off. I should have checked the tables. On the day of the event, one of the tables was discovered to be wobbly. I called the rental company and they said there's nothing they can do and that I should bring it up to the person who receives the equipment upon return. Granted, I live 15 minutes from the warehouse so one would assume that I could just bring it back but why should I have to with a house full of guests. I had to borrow a table from a neighbor that didn't match the layout and was clearly taller than the others I rented. Looked horrible. I figured, ah whatever it's ten bucks, they'll do the right thing and return it seeing as to how it's very noticible how wobbly the table was upon return. Nope.... they gave me a discount card. I spent 60 bucks to rent that equipment and they felt it would be awesome if they gave me a discount card that requires me to spend $250 in order to get $25 off. Really nice. Yeah. You won't help me get another table and you won't give me $10 back for the table but you want me to spend $225 more? Bad for business.