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238, Harvard Street, 02445, Brookline, Norfolk County, US United States
contacts phone: +1 617-566-5051
website: restaurants.subway.com
larger map & directionsLatitude: 42.3411164, Longitude: -71.1211859
Whitney Proffitt
::Went in around 3pm on a Saturday—the employee behind the counter was sitting on her phone. Never looked up. Another employee came from the back and told her there were customers—we only wanted fountain drinks, but this seemed like an arduous task for her. We then used the ice machine, and there was black stuff in it (either dirt or spices or who knows what). I told the employees (one back on her phone and one sitting eating a sandwich) and neither did anything. Just said “oh” and went back to what they were doing. Grossest experience and worst customer service. Would give this place a 0/5 if I could.
Τζεσένια Αντόρνο
::i called 2 times about my order & the nerve of the workers telling me "Im Busy" & then one of them didnt speak any english. im sorry but I DONT CARE if your busy or not im calling about my order & for them to hang up on me 2 times is mad disrespectful DO NOT ordered from this place. their workers are trash & so unprofessional.
V M
::Sandwiches are good, and the wait is never too long. Prices are a bit high but it seems I spend $12-15 per person at most take-out restaurants. We like this Subway and will keep eating here.
Varun Behl
::I ordered online and it said 730 pickup but got to the store and the door is locked with nobody in it. Nobody is answering the phone either so I'm a little confused? Edit: The lady came back about 7 min after and was nice, glad overall.
NEESIE antoine
::Came in to order on 12/24 - associate was disrespectful and disgusting ,service was horrible to be a customer on my break with no one in line to be told I had to wait 20 minutes. I’m on my break that’s awful and clearly she had an issue is it my race because she treated the white group prior to me with no issue and then I come in line and she treats me that and then to lie and be like she’s a manager if that’s your manager what does that say about your business I’ve been managing over 10 years that’s awful service and needs to be address and corrected thank you