Sterling Cleaners in Teaneck

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• en

  Boris Portnov

  :: 07 March 2018 00:57:23

  They had misplaced 2 of my wife's expensive evening gowns for 9 months. Several times i stopped in requesting my belongings the owner informed me they don't loose customers belonging and give them more time to locate them. When they finally had found the gowns i came to retrieve them about 3 weeks after they had called me. I didn't want alert other customers of the mishap, so when I came to pick up the gowns i politely smiled with the owner of the shop and waited untill other customers left before speaking with an employee requesting to speak with the owner of the shop. I requested a discount off the $50 bill as i had to purchase a replacement gown for my wife. The lady went to the back to speak with the owner and returned informing the owner was unwilling to speak to me and no discount would be extended to me. I politely informed.the lady I would pay the bill, but i would post my experience online. The lady said to me "get my facts straight" as i took too long to retrieve my belongings after they called me. The employees were unapologetic and I felt very mistreated. As I stated initially I wanted to give them the benefit of the doubt to rectify the situation but sinse I was treated soo poorly I've decided to share my awful experience with others.