Starbucks in Cleveland

🕗 opening times

comments 5

• 

  hillb13

  :: 25 March 2023 10:01:00

  Used to be a good place to sit and have coffee. They must have remodeled the last half year. No more seating. Ruins the location.

• 

  Melinda Dang

  :: 01 December 2022 12:19:42

  Great people! They’re very helpful and kind. My order was made with care; the barista made sure my drink was something they would personally drink themselves! I really appreciated that level of customer service and quality :)

• 

  John

  :: 23 October 2022 10:33:50

  Worst customer service. That continues to find new depths. I encourage others to share their experience in the hopes some corporate action is taken. Workers actively reduce workload by pulling several levers. 1. Converting to online orders only at random (no schedule) 2. Knowingly refuse to update the system to reflect in/out of stock items via the app (as many 15-20 items at a time).. Often over hearing workers joke about how many customers are turned away from this 3. Turning off mobile orders whenever they deem themselves too busy.. one time I walked in and they had their signs up “Mobile orders only” but the app clearly stated that were not taking online orders at this time. Here I am.. standing in a Starbucks with 4-5 workers behind the counter. No more than the usual drink amount on the pick up table. I asked if something was wrong because of the conflicting messages. They shrugged it off and said they were simply busy and shut it off.. that I would have to wait until they turned it on. I waited 5 minutes and left. Interesting business model..

• 

  Kaitlin Slaker

  :: 29 September 2022 13:25:14

  This is the worst Starbucks I’ve ever been too. I’ve been coming here for 2 years now due to living around the corner. My coffee is always made wrong, why would I want an entire cup of creamer? Every time I ask them to remake it they give me attitude, stating that I need to be more specific with a SPLASH of sweet cream. They are always closing off the inside, this place is very inconsistent and would not recommend to anyone.

• 

  Jay la

  :: 16 November 2021 17:01:30

  Definitely not an ethnic friendly environment I don't think, very rude and inconsiderate staff. Employees failed to greet me as I walked into the door but immediately greeted the 4 non ethnic people who immediately walked in after I was served with noticiable enthusiasm. Young lady rolled her eyes lol when asked to make my peppermint beverage slightly peperminty along with my super small serving as shown. At least they didn't call the police as the other individuals found out when patronizing an unfriendly and unwelcoming starbucks environment such as this 1. I actually forgot about that incident until now. Won't return which I believe is what was intended. Surprised they don't have separate bathroom facilities which is how I was made to feel.