Starbucks in Boston

🕗 opening times

comments 5

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  Tamara Schonholz

  :: 01 April 2023 18:34:01

  The place is dirty, just one toilet available for everybody. Employers rush you an hour an a half prior store closure and I requested if they had lactose free milk and once I made my order was told almond, soy or any other veggie milk. That’s not what I wanted but since I already placed the order, had to go for it. Lack of respect everywhere. Simply choose another store

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  Constance Todd Smith

  :: 17 March 2023 20:24:52

  If you want a congenial, welcoming atmosphere, lovely service folks (shout out to Janile) and a great cup of coffee, then this is the spot for you. Managed by Vanetta - who obviously sets the standard and the tone for this cut-above the regular Starbucks experience, I can highly recommend you stop by here on your next trip to Beacon Hill.

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  Mo Fan

  :: 11 March 2023 01:42:54

  Had a really good experience here and the staff is so friendly! Definitely recommend coming here but during non peak hours would be ideal.

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  Jeff Lacy

  :: 30 October 2022 18:30:27

  If the restroom is out of order, the shop should be closed. There is no excuse for a business that sells coffee to not having a working restroom.

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  Sarah Dixon

  :: 25 January 2022 01:05:15

  My two friends and I had an extremely weird experience at this Starbucks. I felt very uncomfortable. It was first odd because when we first went in, the employees were just chatting. Of course, there’s no problem with this. There weren’t any other customers. The problem was that they seemed annoyed that we were there and unhappy to take our order. We asked to use the restroom and were provided the code. There was no toilet paper. When we asked for some, every single employee just stared at us. Not one word was said. It was extremely awkward. They then started looking for the toilet paper as if they had no idea where it was. Then, my friend took a sip of his drink (mind you - ONE SIP) one this cold day of 10 degrees to warm himself up while he waited for us. They must have been just watching him, because they immediately criticized him and told him not to. (I understand there are policies, that’s fine). The weirdness continued while I waited for my friend to finish up using the bathroom. I was leaning against a wall into a window sill since they didn’t have chairs. A worker was staring at me and immediately told me I wasn’t allowed to do that. As if I was a child. It was a COLD day and we were just trying to be comfortable as we finished using the restroom. I have never felt more unwelcome in an establishment. It was as if they could not wait for us to leave. I am not normally one to criticize essential workers and am very appreciative of their hard work. At the same time, it would be nice to go into an establishment and at least feel welcome. I felt that this Starbucks had an extremely odd and hostile environment. I was hurt and disappointed. We are all just humans doing our best. Let’s treat people with respect, understanding, and kindness.