Starbucks in Cortlandt Manor

🕗 opening times

comments 5

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  Carl Monte

  :: 02 June 2018 09:13:50

  Service is abominable. They talk are disorganized and slow. Poor management and owner.

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  Skie Rocco

  :: 12 May 2018 10:38:47

  I did a mobile order and walked in to get it. There was no line, and only one other person who ordered something. I waited longer than I should have and they got both drink orders wrong. I think the one making my drinks was more preoccupied with making jokes and talking. Don't get me wrong, I like happy baristas and friendly service, just make sure you're doing the work right. UPDATE: every time I come here I immediately regret it. The service is awful and there's always 5 or more baristas behind the counter. Most of the time that I'm in this location, they are fighting amongst themselves or getting huffy about a customer. They always mess up my drink or make it poorly. They have no sense of professionalism or separating personal from work. I will drive 20 minutes out of my way to go to a different Starbucks.

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  Taylor Brown

  :: 06 May 2018 16:23:36

  Horrible service always waiting more then 20 minutes for 1 drink. Then they are always out of something they don’t have venti cups or the sleeves for the hot drinks. And need better customer service skills, very rude. Was asking a question at the drive through because they didn’t have something for what was order and got told “ok bye” by one of the black girls with glasses. I had a problem with her before too. I’m done with this Starbucks honestly should be closed because obviously someone and there staff don’t know how to run a business and care for there customers. Rather give Dunkin Donuts my money.

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  L- A

  :: 19 March 2018 12:35:18

  Customer service was great and courteous. Clean as well. Food was great, might have even been better then the usual im used to. Keep up the great work guys

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  Kristy Berlin

  :: 11 February 2018 22:30:43

  Worst customer service we have ever experienced at Starbucks. The store needs new weekday morning staff. One person in particular is incredibly rude, and should not have a job working with customers. Please fix this situation, as it is really bringing down the stores. What really gets us is that the other employees feel the same way about the situation and nothing is ever done.