St. Luke's Medical Center in Phoenix

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comments 5

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  Angela Alford

  :: 28 February 2018 03:34:19

  Visited the ER for pneumonia like symptoms. The P.A. had terrible bedside manor but diagnosed me with pneumonia and admitted me for treatmen. The reason I rated them with 5 stars is for one reason only. The RN named Lorena C. on the 6th floor was the best nurse I have ever met. Lorena was very polite and informative about my medication and treatment. She was not only caring and compassionate, but she she listened to me and answered all of my questions. I felt as though I was her only patient and I assure you I was not. This hospital should be grateful that she works for them. I would return to this hospital solely because of Loren C.

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  Ashley Glick

  :: 06 February 2018 00:46:07

  I had an absolutely terrible experience! Not only were staff members unfriendly, they were inconsistent and seemed bothered by basic performance of their jobs. I do not and would not ever recommended this hospital to anyone.

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  Matt Herlihy

  :: 12 January 2018 12:04:38

  My wife had an outpatient surgery here. The staff were all very professional and friendly. Things were efficient and we did not wait long before or after the surgery. The cafeteria had good food while I waited. This was our first experience with St. Luke's but either of us would have a procedure here again.

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  wut m8

  :: 06 December 2017 13:45:31

  My mind is blown at how rude not only I was treated, but I got to sit there and listen to the nurses across the way talk about how annoying the crying baby was and other rude comments about patience. My situation, the doctor literally told me that she did not know what was going on but she wasn't worried, I didn't go there because of my concern for her worry, I was worried because my primary care doctor was worried. Reading others reviews while I was waiting for a doctor kind of gave me the idea that this place was a joke. It is, certainly would not return. I must say the guy with a shaved head at the front desk was super polite from the beginning until the end. Even with my clear frustration at the situation he was very polite. There are other hospitals very close to here, I'd recommend trying one of those

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  Lakisha Coulter

  :: 14 November 2017 02:20:24

  This hospital has a terrible ER staff. I was recently discharged, and none of my symptoms were properly addressed. I have bilateral Pulmonary Embolisms, and was experiencing shortness of breath, when I had the unpleasant experience of one of the nurses, a heavy set African American woman, decided to broadcast my past ER visits and medical history to the entire unit. My nurse had to stop treating me, to go and inform her that she was violating HIPAA. The Nurse Practitioner that saw me spent less than 5 min face to face with me. He danced around my questions and discharged me as I was still struggling to breathe. I overheard he and my nurse's remarks about it being all in my head, and joking about giving me placebos. I will never seek help from this hospital again, and if you care about your privacy and your health, you won't either. It's disheartening, especially since the hospital staff that treat you once you've been admitted, are truly awesome.