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135, Gough Street, 94102, San Francisco, San Francisco County, US USA
contacts phone: +1 415-621-0896
website: www.sleepsf.com
larger map & directionsLatitude: 37.7746265, Longitude: -122.4228507
Julia Pautz
::Don't stay here if you want to check in in a reasonable timeframe. I arrived at 3:15 the day of my reservation. No one answered any of the multiple phone numbers provided. No one was downstairs in the restaurant yet. I had to wait until 5pm for someone to let me into my room. This is totally unacceptable customer service. I spent the entire stay dreading what would happen if I locked my keys in the bathroom or my room since no one would ever answer the phone to help me out. When I left another poor British guy told me he had just waited over 2 hours to be let into his room. When a hotel is generating more than $30,000 (I guess conservatively) a month in revenue you need to hire a person to answer the phone if you the owner go out of town. The whole place is dingy and needs new paint, new furniture (my bed was missing a wheel on the frame so it leaned!) and the) and felt like a cheap college apartment. Pros: great location. Cheap rate. Very clean. Free light breakfast. The sheets were exceptionally soft. Cons: terrible customer experience at checkin. Room was super small (I was in the Mission) that I could barely put my yoga mat on the floor.
Stephanie Arot
::Great place, awesome location. The room was very small, but the bed was comfortable. It was a bit of a pain lugging our suitcases up the stairs, as we were on the second floor, but everything else was great.
Heather Lopez
::It’s like home away from home! Great location and kid friendly. We love the open living room vibe, and breakfast goodies to get our day in the city started!
Susan Lovelady
::I loved this place! The rooms were small but had everything we needed and then some. The only extra think I requested were a couple of champagne glasses which were brought up to our room within 5 minutes. The lounge room, open 24 hours, was a perfect place to grab a snack and/or continental breakfast at your convenience and time.. The location couldn't be better. I would highly recommend.
Daniel Levine
::Room was clean, bed wasn't super comfortable. Not your traditional hotel. No one was there to check in, but they left out a key for me and were quick to answer the phone. They have a nice common space and some simple complimentary breakfast items.