Shining Smiles Dentistry - Bolingbrook in Bolingbrook

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comments 5

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  Karla Jimenez

  :: 26 December 2022 11:20:41

  I loved how clean and tidy the waiting room was. The receptionist was very friendly, helpful We went to the back where again we were greeted with more amazing and friendly staff members, Definitely the best, very happy with the attention and service

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  Favian Ares

  :: 10 November 2022 11:31:59

  I had 2 wisdom tooth extractions and a deep cleaning at this location. Amazing staff and even better attitudes. 5 stars!

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  Elizabeth Rios

  :: 20 October 2022 07:05:04

  Great Staff! Thank you Gabriela and Dentist for cleaning my children teeth!! We currently don’t have insurance but there was an offer for cleaning, exam and x-rays for $80. Thank you again.

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  Maddie Collum

  :: 14 September 2022 19:12:59

  If anyone is looking for a kids dentist- I HIGHLY recommend Dr Amin and one of his nurses Laura at Shining Smiles in bolingbrook, Seriously can’t put into words how grateful I am for them today! It is so hard having 3 kids under 6 at the dentist and our last appt was BRUTAL. Today Laura and Dr Amin spent so much time getting all 3 of the kids warmed up and feeling comforted and I can’t thank them enough for being so great with them today! Laura was seriously AMAZING. Highly highly recommend this place!!!

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  S S

  :: 12 September 2022 17:28:16

  My son's appointment time was at 2pm. All we were having done was 2 cavities filled however this "dentist" worked on my son until 4:30!! There were issues from the start though, there's so many I'll just list them so it's easier to read. 1. The woman who set up our room mentioned that she has to use her own Netflix login because the new management wouldn't be providing that for the customers any longer. 2. There were issues with the tool that sprays the water, and since it wasn't working and they couldn't figure it out, they had to bring in a couple other employees to try and fix it all the while we were sitting there. (This took them about 25 min) 3. Once we got started, I noticed the dental team switching out their rubber gloves often however even when the garbage can was full, they continued to add used gloves to it making it overflow and fall onto the floor. (See pictured) 4. Since our visit was taking longer than usual, I ended up using the bathroom. To my dismay, that room was dirty and clearly not taken care of properly as there were no paper towels to dry your hands, no air freshener and dirty floors. 5. At hour 2 I kindly asked the dentist what was taking so long and whether something had happened. I as the parent who's in the room should be kept up to date on what the dentist is doing, whether there's complications or whatnot. The dentist looked up at me and very rudely told me I could go wait in the waiting room. I replied back, "no, I just want to know if something went wrong and why filling 2 cavities were taking 2+ hours". 6. The dentist ignored my question (so rude and made me, the client, feel uncomfortable) After working on my son for another 25 minutes the dentist finally admitted what he had accidentally done. The reason filling 2 cavities were taking so long was because once the dentist had filled the 2nd cavity, he realized that some band type thing he had used to hold something in place was STILL under the cavity!! He said the teeth wouldn't touch after and THAT'S when he realized what he had done. He had to RE-DRILL out the filling to remove this object and then RE-FILLED the cavity!! How inexperienced are you as a dentist if you forget to remove something from a patient's mouth and just fill in over it?!!? Then on top of that NOT communicate with the parent sitting right there why it's taking so long??? My son's mouth was SO sore for the next 24 hours because of that dentist's incompetence. We will NEVER go back to this dentist, and I will make sure to tell all my friends and family about our experience.