Shell in New Orleans

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comments 5

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  Michael Cloke

  :: 06 May 2018 16:16:36

  I posted this review almost 3 weeks ago on Diaz Market's facebook page. "Terrible service at the 4701 Canal St location. I work for a transportation company that utilizes this station. We spend thousands and thousands of dollars there, annually. More often than not, all of our drivers have to go inside to get a receipt. Once inside, the attendants usually act as though it's a hassle to give us a receipt. Many times, the attendants are on the phone, discussing personal issues. I worked at a gas station when I was in high school; there is no reason not to keep receipt paper in the printer, at the pump. All too often, one or more of the pumps are out of order, and the ones that are working, need to have new viewer screens. Unable to view credit card entry prompts! The car wash facility constantly has issues. While the pump area is well-lit, the surrounding parking areas, as well as the air/vacuum/car wash areas are not well-lit, as a number of vagrants and panhandlers hang around, or urinate in the darkest corners. There is no reason for this business to be in constant need of regular, daily service, or disrepair. I expect better service and pumps from the owner/franchisee, Diaz." ~~~~ Since then, the two pumps that were out of order, still haven't been repaired. The few pumps that do work, still have no receipt paper in them. I'm there almost daily, so I know the paper hasn't just run out, again. There are still no lights in the car wash. What a surprise to pull into a dark car wash, only to have someone jump out while urinating in the bay. I received a reply from Diaz Market, insisting that they didn't operate that way, and promised to look into the situation. ALL TALK. no action. Not surprised. Your best and most profitable clients deserve far better service.

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  Andrey Pri

  :: 23 March 2017 17:26:40

  typical shell gas station. has a little snack store in it with alcohol

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  sofa king

  :: 15 February 2017 02:16:20

  Their system is down every time it rains or the wind blows too hard....

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  Randy Roper

  :: 08 February 2017 09:01:19

  I only come here when I need to. I feel like every time I do go I have some issue with the pumps though. Whether the card reader doesn't work or the pump outputs a gallon a minute. The convenience store is clean and well kept.

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  Jay Colingham

  :: 31 August 2015 22:47:54

  This facility has or had card scanner on the pump that would charge additional $.50 charges every time a card is swiped.