Sears Auto Center in Arlington

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comments 5

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  Jennifer Hunt

  :: 03 April 2018 12:07:50

  I visit this Sears Auto quite frequently. Tim and his team are great! They try to get you taken care of quickly and try their best to work with your budget.

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  Lan Hoang

  :: 08 March 2018 14:26:43

  I used this center few years ago since I bought tires from here. Usually took more than 3hrs just for oil change. I asked the service guy, he told me schedule online would not matter as first come first serve. Even worst, on the "inspection" they broke the latch on air filter box on my toyota highlander and did not tell me about it. I found that out about that few days later. I thought I should be able to find a replacement latch so I didn't make a complaint to them. Unfortunately, I could not find any replacement since it was old model and the only available was the whole air box filter, used from eBay and it would be around a couple hundred dollars! Their tire balance service is terrible. For years, with new tires bought through Sears, my SUV shook on highway and Sears balanced the tires 3 times with no luck.

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  Elizabeth Bates

  :: 23 February 2018 17:44:34

  Was skeptical at first because it took quite a while to be acknowledged when we first got here, but the service was quick and thorough. Not the best place in the universe but still pretty good.

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  Kirsten Whit

  :: 03 December 2017 13:33:05

  Tim was amazing! Had a problem with the strut and cambers, and was actually able to find a simple solution! Which in turn saved some money. They're very knowledgeable and let you know step by step what they found to help prolong your car's performance! Will be returning

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  John West

  :: 14 August 2017 14:50:23

  Seems like a great team at this Sears Auto Center. I was impressed with how knowledgeable they all were. Everyone I spoke with exuded confidence and competence, so I felt comfortable with their workmanship. You can see the level of training - both technical and customer service - that Sears puts into the staff here. I would recommend them without hesitation.