Scott's Quality Flooring en Phoenix

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  John L.

  :: 04 August 2017 02:29:23

  Scott's Quality Floors is a business focussed around integrity and customer service. Eric was an incredible pleasure to work with and was professional and kind from start to finish. I had an extremely small window of time to complete the project, and everything from the initial quote to the final product was completed with transparency and care. Eric brought samples of the wood I was interested in to my house so I could get a better sense of what the wood looked like on site. I also had special soundproofing requirements, and Eric was flexible in adapting my design to the project. He spent time to research the materials I suggested to make sure there would be a positive result. Finally, I was out of town for most of the project. While it was nerve-wracking to be away from my house while the work was being done, Eric communicated consistently throughout the period and sent me photos at every stage of installation. He always addressed my concerns with clarity and patience. I have worked with wood flooring businesses twice before, and this experience exceeded my expectations. The professionalism of Eric and Simon(the main installer) have raised the bar for others in the business. Thanks again for the wonderful job!!!

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  Chris Crawford

  :: 18 August 2015 10:56:04

  Scott's Custom Flooring provided me with great service and pricing. I would definitely recommend them.