Santander Bank Branch w Cambridge

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komentarze 5

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  angela tom

  :: 05 October 2022 21:50:00

  I was treated so poorly by the young man who attended to me this afternoon, there was no greeting or how can I help you , after doing my banking he just looked at me without knowing if he was done. I ask him if I was alset and he nodded his heard to say yes.

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  Guohu Huang

  :: 23 August 2022 07:21:32

  I have been there, requesting for an unusual bank letter. Venera went the extra mile and helped me write a custom letter. From an appreciating customer.

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  Marcos Santana

  :: 11 August 2022 09:05:53

  I have being going to this bank for 3 months now . 1st time I went there , a young woman named AYa , treated me so kind and courteous, but for me this is nothing new with Santander Bank , I have lived in USA for 28 years , I have done banking with with , all New England banking entities, no one bank can compare to Santander Bank , I have always always being treated with respect , genuine good customer service , mind you I am not rich , every time I step into this branch I am greeted with love , one day , I run out of quarters for the meter and She gave me a couple of quarters from her purse , who do that ? Another day I went there to do business , and my 3 year old daughter was bored so she started acting up and the manager came out of her office and started playing and entertaining her , I found out she was the manager of the branch later on , who does that ? Talk about humility , I opened a non profit business account there , even though I was referred by my partners to do it someplace which don’t charge the $15 dollars monthly fee , I said no , Santander cares , other banks you are just a number , all I must do to avoid the $15 dollars is , use my card 3 times a month , I will use my card at least 7 times a month , so fee , fixed !! Mr. Ankiel stayed after business hours to complete my transaction that day , even though he had his family waiting for him at home , thank you for helping me to help others, when I open my restaurant I am bringing food to you all , on me , thanks 😊 and blessings for your care 🙏🏿

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  Xavier Bell

  :: 28 April 2016 10:21:04

  This bank has to employ the rudest tellers I have ever encountered in all my years of banking.Anyone dealing with the general public needs to be polite, friendly and not a crab. No one has the right to be rude for no reason. Rude behavior is unacceptable; there is no excuse. I recently moved and opened an account online. Waiting on my debit card to arrive in the mail resulted in me having to make a some rare visits to a branch to withdraw some cash. Unfortunately this is the closest branch to my work location. Each of my three visits I have been helped by three different tellers and two out of three were very rude. One of them I asked if my debit card had arrived and with my ID in her hand she asked me three times what was my name in a very sarcastic manner. I don't know why it made me feel very uncomfortable to be asked my name three times while your holding my drivers license in your hand.

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  Deborah Harris

  :: 08 April 2014 12:06:48

  I decided to follow up on a promotion that I received through the postal mail system. The location is great for Somerville and Cambridge locals alike and the environment is professional, the staff members are courteous as well. I recommend you visit their home site to see which products fit well with your livelihood.