Santander Bank in New York

🕗 opening times

comments 3

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  Charles Gilbert

  :: 07 November 2017 10:15:00

  Not a fan, atms in disrepair

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  Leonardo Paglionico

  :: 22 July 2017 18:31:16

  Worst ATM ever and worst bank ever. The machine ate my card for no reason. I inserted my card, I waited and the Machine just shut down and my card was gone. I was abroad with no further money for more than a week and I was going to leave NYC to visit another country. Worst experience I ever had in my whole life. I called the bank customer service, they first told me that I had the wrong number (I didn't) as it was the help line number on the ATM) and when they understood that I had the right number, they didn't do anything to help me, just told me "come back when the branch is open for help". It was useless as I was leaving NYC the same night and no help was offered. They just told me to call my bank to block my card, something I would have done regardless if I couldn't get my card back. Another scary thing about this awful experience is this: While the ATM system was shutting down on the screen there was the Windows notice "this copy of Windows 7 is not genuine". How is it possible that an International Bank in the most important banking town of the world (NYC) allows a branch ATM to operate in this manner?

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  Nathan Walker

  :: 11 April 2017 12:44:06