Sam's Cleaners w Fort Worth

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komentarze 5

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  K H

  :: 21 February 2018 13:08:14

  New Management?? Sam's Cleaners has been my go to since the location is ideal for easy in/out to and from work. I have been using this cleaner for many years; however, it is as if new management or ownership has acquired this business. Sam's Cleaners has significantly dropped in service, quality, and overall customer experience. I have not recognized any of the staff in the past few months and the quality of work has taken a drastic hit. During my most recent visit, I was instructed to unbutton all buttons on my dress shirts, albeit, this is minuscule, I have never done this in the past. As I picked up this same batch of clothes, my dress pants had double creases down the front, a prime example of the acceptable quality now. I will not be returning to this cleaner and will gladly take my monthly business elsewhere.

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  Zoey Hunter

  :: 22 January 2018 16:54:30

  I’m literally sitting in the parking lot so angry right now, I dropped my husbands work shorts off for cleaning less than two minutes ago - I come here only because he likes that he can grab them on the way home , I wish he’d find a different cleaner. Today the young girl working doesn’t even crack a smile just barks last name at me when I walk in an then what do you need? I say they are work shirts extra starch please - she just starts rifling thru them like sorting trash.. flings one into the floor so I said you know those are still peoples clothes even if they are dirty throwing them around is unnecessary- she snaps back I didn’t it fell an continue s on like I’m going to take that - I leaned over and said very clearly YOU also do not need to be so rude. She never opened her mouth again. I would call and complain but reading the reviews it seems the owners don’t care about the rude people and this is not the first time , it’s ridiculous- if life cleaning clothes is that miserable here’s a thought get a new job

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  Katie Kline

  :: 12 November 2017 21:21:49

  I had such an unfortunate experience with alterations at this location. First they quoted an amount of about $85. I accepted and paid this only to find an increase was made upon my return. I now have paid $125 dollars for alterations on three pairs of pants. Let that sink in. I had very generic alterations, hem and waist. When I inspected them at home, the pants were not even pressed. Dry cleaning was not included, but not even pressed? I'm honestly shocked. They were so wrinkly. This has truly been the most disappointing experience, and they have completely lost my weekly business. I truly recommend you look elsewhere for your dry cleaning and alteration needs.

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  Sara Wood

  :: 28 September 2017 12:08:07

  Id give them 0 stars if possible. The owner of this place is rude and disrespectful. She provides a service and when a new shirt of mine was ruined she told me she tried and it looks fine and I am being too picky. We pay for this service so excuse me if I want my clothes without starch stains. She tried 3x to remove them before I went in to speak with her. She refused to do anything except give me 2 dollars that it took to clean it originally. How's that fair? They are awful people. What a joke of a business

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  brandon shepherd

  :: 14 March 2017 17:35:09

  Took my $90 stetson western shirt there to get cleaned. We went back to get it and 5 of the pearl snaps were broke on the front. Mind you, stetson western shirts have custom pearl snaps with an S on them. We brought it to their attention, the guy got an attitude and said he will replace the snaps but can't replace with the same snaps. They "replace" the snaps, went and picked it up today, and the "replaced" snaps are clear so u can see the metal part thru the snap. Worst experience I've ever had. I travel all over so I'm using cleaners all over Texas and Oklahoma. I will NEVER be back to this business nor will I recommend it to my worst enemy.