Sam Ash Music Stores in Huntington Station

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comments 5

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  Alex Mundo

  :: 16 May 2018 08:39:01

  I've shopped with Sam Ash long as I can remember, friendly knowledgeable staff. Never pushy, super informative, and always go by their word! I'd give them six stars if I could!

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  Michael Brown

  :: 05 May 2018 07:18:08

  Sam Ash in Huntington Long Island New York. Is a warm and friendly Music store to shop at and the sales representatives are very informative. 👍🏿

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  Abigail Lane

  :: 11 April 2018 08:11:30

  Every time I go here for a repair/new items, I receive the best and quickest help ever. This place has great employees (such as Chris-Lifesaver, and Liam) that are able to answer any questions. Def go here if you need any help with equipment.

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  Ralph Agresta

  :: 26 March 2018 13:00:32

  The guitar repair dept at Sam Ash Huntington is THE place to go for all your guitar repair needs!! I am currently on a Broadway National Tour of ‘The Bodyguard The Musical’ starring Deborah Cox and have played these kinds of shows for years and Larry Fitzgerald, head of the guitar repair dept takes great care of all my guitar needs! I love his work as do many of the top guitarists in NY, and I’m friends with a lot of them, they all go to Larry! I can’t recommend him highly enough! Thanks again, Larry!

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  Killuh Gorilla

  :: 20 March 2018 16:53:27

  Avoid this store's repair services at all costs. While I'm sure this place is fine for buying strings, instruments and other miscellaneous items, and I'm sure there's plenty of decent employees that work here, the repair service I was given was absolutely abysmal. I brought in a very expensive and personally valued classical guitar to have the bridge shortened, the fret edges filed down, and to repair a crack on the back of the instrument. Initially, my guitar was inspected by a rude employee at the counter who, in addition to being entirely unpleasant, gave what I later found out to be a completely false evaluation in what was wrong with the guitar, how much I should expect to pay for the repair, and the estimated repair time. I left it to be inspected by someone heading the repair department after being told that my guitar was in good hands, and that they had a luthier actually working in-store. When the man checked it out and gave me a call, he told me he could fix everything I had mentioned, and that it would most likely take around ten days. Sounded great, and I was ready to pay whatever price necessary for a quality job. I waited a month before calling and asking for an update, and I was told that it was nearly ready and to expect an update soon. This went on a few more times, until my "ten days" had turned into literally 2 months and a half. Finally, after calling and expressing my displeasure, I was told my guitar was ready a few days later. The result? $170 completely wasted. While the crack on the back of the guitar was initially sealed, it came undone within days, leaving me with the original problem. Fine- I'll have someone else look at it. But the bridge wasn't shortened down either. The only thing that was correctly done throughout the repair process was the filing of the fret edges, and changing of the strings. What has me so upset (and the reason I'm writing this review) isn't that my time was wasted for 2 and a half months, or that I paid an exorbitant fee for practically no work- but that my instrument was literally damaged in the process. I should have taken photos prior to the repair to verify, but I have no doubt at all that there are multiple scratches on the front of the guitar that did not exist prior. I can only imagine that these came about when the repairman was working on the back of my instrument, and carelessly placed my guitar face down on whatever surface he had available. I don't even care to ask for a refund, and I certainly wouldn't bring the guitar back to let them have another go at it. I just want to inform anyone who's looking for a repair service- avoid this store if you care about the condition of your guitar. The carelessness shown in both the stores communication, and the handling of my instrument, is inexcusable. The "luthier" should be ashamed.