open
🕗 opening times
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| Sunday | closed | |||||
4845, South Pecos Road, 89121, Las Vegas, Clark County, US United States
contacts phone: +1 702-454-4100
website: royaltyautorepair.com
larger map & directionsLatitude: 36.1012086, Longitude: -115.101649
Bethem Carry
::Stay away from this place. They WILL rip you off. The guy at the counter, Daniel and the manager Rudy may seem professional or even friendly but make no mistake, these people will rip you off. They overcharge for their labor, and even buy parts from local parts places for their work, and they jack up the prices on the parts causing your costs to sky rocket. I took my car in for a 20 minute or 30 minute job and was originally quoted $80 to $90 for the job by Rudy until their diagnostic machine "found other issues" and it quickly went up to over $300. That was a bogus diagnostic and they're making profit off the customer on parts AND labor. Not honest people here. Stay away and read through ALL of the reviews to find out how these guys operate here. They ask people to leave reviews for 10% off the parts on your bill while you’re there hence the high number of reviews. People wanted to save anything on their astronomical prices. Shame on these people.
Jote C
::Our work van was taken there last year for a catalytic converter repair worth $1650. A year later we need a new catalytic converter... makes me wonder the quality of parts they use. Person in charge won't take responsibility, claiming he is in the process of buying the shop, gets defensive and borderline agressive.... i feel sorry for their customers....
L. Eathen Camper
::The only reason they are getting 1 star is because I wanted to clearly warn everyone to never go here. Check these pictures out. They took advantage of my Wife when I was away at work. So 2,000 miles away the manager tells me that the owner wasn't going to even do anything about it. I would say it was 100% the mechanics fault however in order to cut cost on the necessary parts needed they cut corners and did a patch job. Oh by the way the mechanics name is Manuel Perez.... FYI
NSFDarkIce
::BEWARE: This place basically robbed me $1300 because they couldn't figure out how to fix a car with a low idle problem. I had to bring my car in every single week for over 2 months taking it back for them to find the issue, with no results. How can you hold someone's car from opening to close and claim you can't find the problem with it? Simple, they weren't looking. I was a regular, but I'm done with this shop. I'd rather trust Walmart with my oil changes than these people at this point.
Taylor Kilgore
::Always great service coming here! It was my 3rd trip at this location for an oil change, and everything went smoothly, just as the previous times. Ended up finding out that I needed to replace my break pads, which they were able to do immediately. Chatted with one of the owners, which helped the time quickly pass by! Highly recommend getting repairs done here, their customer service and auto service is fantastic!