Rosie's Pet Boutique w Fort Worth

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komentarze 5

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  Kyle Munion

  :: 30 May 2018 16:44:33

  Great place to groom your dog. Nice people.

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  Killer1987 2

  :: 14 May 2018 23:36:35

  excellent dog groomers, friendly and reasonable

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  Barbara Wilson

  :: 20 April 2018 20:20:37

  I made a reservation for today for four dogs owned by my daughter and me. I was there at 7:25 am so I could get to work on time. I was informed that I had an appointment yesterday, not today. That is impossible because I was out of town yesterday and would never have made an appointment for that day. I volunteer on Friday about 5 minutes from their shop so I scheduled it for today. The two women tried to blame me for the error and since I didn’t know who I made the reservation with, they couldn’t help. They informed me they were closing early today and would be closed Saturday so they were booked and couldn’t take my dogs. I had to take the dogs home and be late to work. During this exchange of yes, I did - no, you didn’t , there was never any appropriate customer service, such as I’m sorry for any inconvenience this has caused, can we help you next week, could we offer you a small discount on your next visit, etc. I made a decision I would not ever return not only because of this confusion, but during this conversation, the woman bathing a dog yelled at it to ‘stop getting me wet.’

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  Deborah Womble

  :: 04 February 2018 00:16:47

  Second visit with our two, always dirty dogs! Great cuts! So thankful for this shop!

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  Amanda McFadden

  :: 03 February 2018 02:29:24

  I never take the time to write a review. This place is super sketchy. They’re obviously a family owned because they all yell at each other and argue in front of customers. They have children playing behind the desk. It’s very dirty and run down and they will not even remotely stick to a time frame. My cat sat in a carrier for two hours and wasn’t even started when I came to check in on the process. I’m actually thankful because the employees has zero people skills and I really question their kindness to animals. Please don’t take your pet here, you get a bad feeling leaving them there with highly unprofessional and very rude individuals.