Ronald DeMyers Sr. - State Farm Insurance Agent i Montclair

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kommentar 5

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  Tamara Lee

  :: 15 June 2018 12:38:29

  Horrible communication and customer service. Look past the last three months’ comments-they have been trying to solicit positive reviews. After being told that—after 18 years with State Farm—our policy was cancelled and needed to be rewritten. Me: The customer service agent told me to call back if this happened, because the 30 day cancellation was due to your office sending our mail to the wrong address, and then failing to follow up after our conversation the first week of May. During that conversation, your office stated that they would look into why you were billing our second mortgage, you would bill our mortgage and "call me back if there were any problems." I received no call until very late in the day the day before I paid our premium. I told you I would come into the office the following day and you said that was fine. So it seems like--on multiple levels--all of this is your fault. This office: I understand but unfortunately, there is nothing that can be done to reinstate that policy. As the system no longer allows us or our underwriters to do it. You will have to set up a brand new policy.

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  Will Brady

  :: 27 February 2018 14:22:00

  My agent Gill Eli, with State Farm has been taking care of my needs for the past few years and I couldn't be happier. As I have acquired new policies he has always worked to give me the best deals and most flexible service. Mr. Eli has been able to help with anything I have asked and goes above and beyond on things I don't. I appreciate the customer care that my agent provides and I would recommend him with any insurance needs you are looking for.

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  Liat Ohayon

  :: 21 February 2018 21:53:56

  If there were more then five stars Gil Eli would definitely be the one to deserve it. He provided me with outstanding customer service and was very knowledgeable, informative and caring in helping me find an insurance that I can afford. 10 out of 10 recomend! Thank you Gil for your kind patience and for going above and beyond in helping me with my insurance. I truly appreciate it and will refer you to all my friends and family

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  Tim Mulligan

  :: 21 February 2018 20:40:41

  I needed renters insurance. Gill went above and beyond for me got me a very competitive price! He’s a gentlemen and operates his business with pure class. 11 out of 10. I will refer him to all my friends and relatives! Thanks! God bless!!

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  John Callandrillo

  :: 21 February 2018 20:02:10

  Great customer service by Gil Eli. He really cares about his clients and goes the extra mile to make sure that you are satisfied. I can't say enough good things about Ron and his staff. You will understand the value of an insurance company when you have to submit a claim. No Insurance company is more responsive than State Farm and no agency has better customer service than This branch. Don't go with the cheapest or you will get what you pay for. State Farm is A+.